1. greenberry666's Avatar
    On my Z10 whenever I try to send a bbm to anyone (BlackBerry legacy, IOS and Android) I just get a red clock instead of a blue D. I also notice that the BlackBerry symbol isn't at the top of my phone screen. Anyone know what's up? This problem began today.

    Fable Publishing: C0012255F
    10-27-13 04:46 AM
  2. ronfc's Avatar
    It means you're not connected to the BlackBerry infrastructure and thus, can't send BBM messages. And about the red clock icon:


    Red clock-img_00000001.png
    10-27-13 04:52 AM
  3. ronfc's Avatar
    You can do a reset of your network connection by toggling Airplane Mode on then off or by doing the same thing to Mobile Network and Data Services.
    10-27-13 04:54 AM
  4. greenberry666's Avatar
    Thanks for the key! Anyone know how I reconnect to the BlackBerry infrastructure? Anyone else getting this. I was right in the middle of chatting to a hot girl...

    Just saw your second message. Thanks! Will try now.

    Fable Publishing: C0012255F
    10-27-13 04:54 AM
  5. greenberry666's Avatar
    Thanks!! It worked. Gotta love CB people.

    Fable Publishing: C0012255F
    ronfc likes this.
    10-27-13 05:02 AM
  6. ronfc's Avatar
    You're welcome
    10-27-13 05:07 AM

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