UNLOCKING - Step by Step

[dwclarkNU]

Phase 1: Getting you unlock code
1. Call Verizon customer support and ask them for Global Customer Care.
2. When you are finally connected, tell them you need the SIM unlock codes for your device because you are traveling overseas to some remote country that only uses GSM.
3. If they tell you they cant give you them or they dont have them or any other excuse, say thank you, hang up and go back to step 1 and repeat. It took me 3 calls before someone finally gave me them. Also, dont get all fired up and start screaming because chances are they make a note on your account and it will make it even harder during followup calls. You might also want to try getting the SIM unlock codes from regular customer support.
4. Write down the unlock code, it is a 16 digit number, you will need it later.

Phase 2: Unlocking your device
1. Go to Options -> Advanced Options -> SIM Card
2. Flip your phone to horizontal mode and bring up the keyboard. To bring up the keyboard, hit the BlackBerry button and press Show Keyboard.
3. Hold down Caps Lock key until it locks.
4. Type "MEPD" without the quotes. This will bring up the SIM Card screen.
5. You should see a list of Active and Disabled SIM locking categories.
6. Again, hold down the Caps Lock key until it locks.
7. This time type "MEP2"
8. You should get a dialog that says "Enter Network MEP code (10 left):"
9. Enter the SIM unlock code you got from Verizon and hit the Enter button.
***MAKE SURE YOU TYPE IT EXACTLY AS YOU WERE GIVEN IT*** If you type it incorrect 10 times, you will render your phone useless. If it doesnt work after the first 2 times, call Verizon back and verify the number you got is right.

Phase 3: Forcing the Phone to use GSM
1. Pull the battery out and pull the Verizon SIM card out. Easiest way is with a pencil eraser.
2. Put the new SIM card from either TMobile of ATT in and put the battery back in.
3. When the phone finally boots back up go to Options -> Mobile Network
4. Change the Network Technology to GSM/UMTS
5. Hit the back button and wait as your GSM carrier is detected and the phone is registered with them.

Hope this helps

[dwclarkNU]

Ohh yea..I forgot to mention, that I have my Storm working on TMobile with EDGE data and the ability to make/receive phone calls.

[Kaminsky]

Originally Posted by dwclarkNU

Ohh yea..I forgot to mention, that I have my Storm working on TMobile with EDGE data and the ability to make/receive phone calls.

Thanks for that information...how is the messaging (picture, text, and email) working for you?

[Romeo III]

i got t-mobile as well and i wondering if you can help me unlock the storm. do you have to be a verizon customers in order to get the unlock code?

[FUSIBLE]

Originally Posted by dwclarkNU

Ohh yea..I forgot to mention, that I have my Storm working on TMobile with EDGE data and the ability to make/receive phone calls.

EDGE...yuck!!! Who wants EDGE? Not me.

[sooks]

good write up ! thanks for the info

[BryanW17]

when i called verizon they said they could give me the unlock code but it would void my warranty

[abstractinnovations]

Originally Posted by BryanW17

when i called verizon they said they could give me the unlock code but it would void my warranty

Haha that is the most ridiculous thing i have ever heard. How did you keep from laughing at them?

[britishturbo]

Originally Posted by dwclarkNU

Phase 1: Getting you unlock code
1. Call Verizon customer support and ask them for Global Customer Care.
2. When you are finally connected, tell them you need the SIM unlock codes for your device because you are traveling overseas to some remote country that only uses GSM.
3. If they tell you they cant give you them or they dont have them or any other excuse, say thank you, hang up and go back to step 1 and repeat. It took me 3 calls before someone finally gave me them. Also, dont get all fired up and start screaming because chances are they make a note on your account and it will make it even harder during followup calls. You might also want to try getting the SIM unlock codes from regular customer support.
4. Write down the unlock code, it is a 16 digit number, you will need it later.

IPhase 2: Unlocking your device
1. Go to Options -> Advanced Options -> SIM Card
2. Flip your phone to horizontal mode and bring up the keyboard. To bring up the keyboard, hit the BlackBerry button and press Show Keyboard.
3. Hold down Caps Lock key until it locks.
4. Type "MEPD" without the quotes. This will bring up the SIM Card screen.
5. You should see a list of Active and Disabled SIM locking categories.
6. Again, hold down the Caps Lock key until it locks.
7. This time type "MEP2"
8. You should get a dialog that says "Enter Network MEP code (10 left):"
9. Enter the SIM unlock code you got from Verizon and hit the Enter button.
***MAKE SURE YOU TYPE IT EXACTLY AS YOU WERE GIVEN IT*** If you type it incorrect 10 times, you will render your phone useless. If it doesnt work after the first 2 times, call Verizon back and verify the number you got is right.

Phase 3: Forcing the Phone to use GSM
1. Pull the battery out and pull the Verizon SIM card out. Easiest way is with a pencil eraser.
2. Put the new SIM card from either TMobile of ATT in and put the battery back in.
3. When the phone finally boots back up go to Options -> Mobile Network
4. Change the Network Technology to GSM/UMTS
5. Hit the back button and wait as your GSM carrier is detected and the phone is registered with them.

Hope this helps

I got mine unlocked today too. Took me 3 tries over the last two days though before they would

[abstractinnovations]

definitely ask for global customer care. The local lady i got from standard customer care had no idea what I was talking about. She didnt know what a sim card was.

[Romeo III]

do you have to be an vzw customer in order to get the unlock code?

[FUSIBLE]

Originally Posted by Romeo III

do you have to be an vzw customer in order to get the unlock code?

YES... as it'll be under the phone number you bought it under or activated on. Only then will they help you. They unlocked mines since the day I bought it in the store. Whether I have a reason or not to I have already done it. My rep asked, I said YES do so.

[Romeo III]

Is there anyway around it to get a code? i really want the phone but im still on contract and i got a good *** service plan with t-mobile. if anyone could help a fellow bb addict out?

[justinwjones]

This worked perfectly for me. I don't plan on using it with another carrier, but it's nice to know I can if I need to. Thanks for the guide.

[Marcjcd]

Any help for a fellow crackaddict that is on ATT so cant call BUT was able to get my hands on a Storm and would like to unlock it. If any Verizon account holders would want to help me out, I could make it worth their time. PM Me... and THANKS in advance.