How do I reset my storm to the factory settings

[sz1965]

My storm menu key is locked. I want to try and reset the phone to the factory settings. Anyone know how?

[Sith_Apprentice]

do a search for a program JL CMDR and it will reset it to factory.

[sz1965]

need more details.
I good to search and what subgroup am I searching in

[karalinagirl]

Actually, I would recommend NOT using JL Commander unless you're experienced with BB's.
I wold recommend just re-installing your OS, aka doing a HARD reset. There are plenty of threads that tell you how to do this. If you want absolute factory default, then don't restore your settings when you install the os

[huzefaqezzi]

I have a serious problem here, my Storm 2 was connected to the pc and desktop manager was doing the transfer and all that and all of a sudden i saw a black and white smudged screen and it hung, I removed the battery and it started till it reached to the vodafone screen thats it! its stuck over there my phone just doesnt start! can someone tell me how do i solve this? I cant do the wipe handheld cause I just dont see anything on the screen except the full red vodafone screen i tried doing the battery pull more than 10 times even left it on charge. PLEASE HELP

[pkcable]

Originally Posted by huzefaqezzi

I have a serious problem here, my Storm 2 was connected to the pc and desktop manager was doing the transfer and all that and all of a sudden i saw a black and white smudged screen and it hung, I removed the battery and it started till it reached to the vodafone screen thats it! its stuck over there my phone just doesnt start! can someone tell me how do i solve this? I cant do the wipe handheld cause I just dont see anything on the screen except the full red vodafone screen i tried doing the battery pull more than 10 times even left it on charge. PLEASE HELP

Sounds like you have nuked your OS. It is fixable, follow the instructions in this blog, by CrackberryKevin, our fearless leader. You might have to try it more than once as the timing can be tricky.

BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry | CrackBerry.com