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Old 12-25-2008, 02:22 AM
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Default Blackberry Bold and Japan, a Mid-Trip Overview

Not sure how many people will actually need this, but since it seems to be a rather unexplored territory with world cellphones w/ data, here's a brief summary that I'll update as time goes on.

The basics of setting up for overseas use, atleast for AT&T remains the same. Call up AT&T international division and get the handset provisioned for use overseas.

There are 2 networks in Japan that the Blackberry Bold can operate on (2100mhz):

1. NTT Docomo
2. Softbank Mobile

NTT Docomo Network
Upon arriving in Narita, turning on the phone will default it to NTT Docomo. It took about 2-3min before I received anything and noticed the 3G BB icon up top, however once connected, everything I tried up to that point was working as it should have while in the US. The apps I had running at that time were:

AIM
GoogleTalk
Viigo

The browser was working without a hitch. Within Narita airport, 3G was rock solid, registering 4-5 bars at any given time. Comparable or slightly better than SFO which was reading around 3~5 depending on where in the airport I was.

On the trip from Narita (NRT) to Ueno, I took the Keisei Skyliner, during which time I was constantly using IM programs and browsing. There was one pocket where I lost signal. I don't remember where exactly this was. This was where I turned on GoogleMaps and started experiencing some problems. After talking with someone else and NTT I think I learned what the problem was. More on that later.

Walking from Ueno to Akihabara was rock solid as well, never dropping below 4 bars. Was a bit tough walking, avoiding crowds, and using the phone, but nevertheless, the signal was far more solid in Tokyo than in SF downtown imho.

Trip from Akihabara to Tokyo Station, and subsequently from Tokyo Station to Atami (Shizuoka) had near perfect reception as well. I thought I would lose signal from Atami down the Izu Peninsula to Ito, but everything was still fine. Ito to Izu Kougen, which is basically in the countryside was just as stable. From Ito to Izu Kougen was via car and went into some hills so I figured I'd lose some signal eventually but nope.

NTT has the Tokai area covered very well. Excursions to various areas (Izu Shimoda, Numazu, Hakone, etc) were very solid and I wouldn't expect any less in 99% of the areas most business travellers visit.

Softbank Network
In regards to networks, an unlocked Bold can use Softbank SIM cards, but with a catch. Softbank cards that are 3G capable are fine. However, prepaid Softbank cards cannot use 3G and throws an error when using with the Bold. You cannot make outbound calls or send SMS text messages. However, you CAN receive calls...how useful this is, I don't know. Unfortunately for AT&T users, you're basically stuck using $2.49 or $1.69/min plans. Because of this, you should set unconditional call forwarding to your voicemail box if you don't want to rack up charges. Having the phone even do as little as ring will hit you with a 1min charge.

The going rate on Softbank prepaid PreMobile is 90yen/min. Not cheap, but far better than $1.69 or $2.49/min, and if you have callers in Japan, it's a little more convenient for them. It's really a mixed bag...Obviously no data, no SMS, no MMS, no Blackberry use on Softbank.

GoogleMaps (and other apps that use multiple data connections)
This is the biggest downside of using the Bold in Japan on NTT. NTT doesn't allow for multiple (I don't know what the exact cut-off is) data tunneling connections (sorry not too well versed on network lingo). GoogleMaps w/o My Location (beta) works great. The map data is fetched EXTREMELY quickly, and the direction searches are pretty good as well. Turn-on My Location (beta), though, and the moment you start GoogleMaps, NTT resets your network connection and you lose all BB connectivity. Even if you turn-off assisted GPS to just GPS, the same problem is encountered.

A horrid, but still useable, workaround is to turn off My Location, then load the map for wherever you are as best as possible, then turn-on My Location, restart googlemaps, and after the phone obtains a GPS signal, it will pinpoint your location eventually. You will then need to turn off My Location, and restart google maps to get your map fetching capabilities back. Works in a pinch, but horrible for getting around when you're lost as **** Really a shame, especially because the Bold is set for a February/March launch here in Japan.

Data Speeds
Seems rather clippy...very little lag when loading google maps and pulling e-mail attachments. CNET download speed test puts it at about 400~600kbps, but since data goes through RIM proxies and gets stripped of quite a bit of data, don't know how accurate that is. I can say that it's definitely faster than what I've experienced at home.

So there's a rather wordy summary about the last 6 days. I'll write more as I notice a few things.

Cliff Notes
2 Networks:
NTT Docomo (BIS capable network)
Softbank Mobile (non-BIS capable)

SIM cards:
Softbank mobile (only option for prepaid SIMs) 3G data capable SIMs work
Softbank mobile PreMobile SIMs work only for inbound calls

AT&T User Pricing for Overseas Calls:
$1.69/min if World Traveler is on plan
$2.49/min if no international voice plan

GoogleMaps (and any apps using multiple, though not sure if there's a limit of 2 or higher, tunneling connections)
Resets you off of NTT's network and connection will take a while to restore
Workaround is to load map in the area that you're in, turn on my location, restart maps after turning off assisted GPS, get location, mark as a favorite, turn off My Location and restart maps. Crappy but better than nothing.

Data Speeds are pretty fast...atleast faster than AT&T in the SF Bay Area it seems

Network Signal is rock solid and puts US networks to shame
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Old 12-25-2008, 07:24 AM
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Lived in Japan for 4 yrs, your report brought it all flooding back! Enjoy your trip and Merry Christmas!

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Old 12-25-2008, 09:24 AM
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Awesome report! So detailed, I need this information as I'll be off to Japan in a few months. Great that the 3G signal is so strong. So I guess I'll have to get a local keitai and carry that with a prepaid sim for calling. Bold for all data, local phone for voice, oh well...

Thanks,

arnab.
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Old 12-25-2008, 09:47 AM
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Awesome update. I'm still waiting to see if my assignment in Japan is on or not, but if it is, I'll be there 9 weeks. For data on NTT did you use the AT&T international data package? I think that's like $75 per month but you have to sign up for a year.

Thanks again for the info. Keep the updates coming if you got more information.

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Old 12-25-2008, 10:06 AM
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Man, I miss Tokyo. Akihabara, Ueno, all those spots you mentioned bringing back memories. Thanks for the update. I will bookmark this thread for when I go back someday (hopefully soon!)

Roaming data charges must be through the roof.
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Old 12-25-2008, 10:26 AM
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Quote:
Originally Posted by medium_robin View Post
Awesome update. I'm still waiting to see if my assignment in Japan is on or not, but if it is, I'll be there 9 weeks. For data on NTT did you use the AT&T international data package? I think that's like $75 per month but you have to sign up for a year.
Yes I'm signed up for the BB International Package for AT&T. Considering the amount of data I might potentially use, the additional $420/year I would pay in addition to voice+domestic BIS is small change compared to the potential roaming data costs.

I have my handset set to unconditional forward so even if someone calls, it goes straight to voicemail without ringing. Admittedly I've racked up about $10 in calls (4min!) for some emergencies, but all-in-all, data is serving me quite well. All my contacts have e-mail via their cellphones so it's much quicker (and much more discreet) to contact them in that manner than to actually call anyways.

I'm gonna hunt around for a used softbank phone that i can dump my Premobile SIM into.
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Old 12-31-2008, 06:12 AM
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Ok for those who live in Japan this might be some helpful information. I have the Blackberry bold and currently using NTT Docomo. Problem one is the software right now is too advance for there network. You can purchase there sim card but you only get incoming and outgoing calls and sms( which I only received from docomo). There internet service will not work with the phone. Also having problems using the BlackBerry Enterprise Server not sure why but while trying to get email from my work server it will only let me use the desktop software and pushes the email to my blackberry. The good thing is i get my email on my blackberry before i get in on my work computer, the bad thing is it wont let me view attachments or reply from the blackberry. Although i can't use the internet from NTT I must have a wireless connection to use the internet. Anyways I'm hoping to find some information to help me fix these problems.
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Old 02-24-2009, 01:47 AM
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Quote:
Originally Posted by mandarb916 View Post
GoogleMaps (and other apps that use multiple data connections)
This is the biggest downside of using the Bold in Japan on NTT. NTT doesn't allow for multiple (I don't know what the exact cut-off is) data tunneling connections (sorry not too well versed on network lingo). GoogleMaps w/o My Location (beta) works great. The map data is fetched EXTREMELY quickly, and the direction searches are pretty good as well. Turn-on My Location (beta), though, and the moment you start GoogleMaps, NTT resets your network connection and you lose all BB connectivity. Even if you turn-off assisted GPS to just GPS, the same problem is encountered.

A horrid, but still useable, workaround is to turn off My Location, then load the map for wherever you are as best as possible, then turn-on My Location, restart googlemaps, and after the phone obtains a GPS signal, it will pinpoint your location eventually. You will then need to turn off My Location, and restart google maps to get your map fetching capabilities back. Works in a pinch, but horrible for getting around when you're lost as **** Really a shame, especially because the Bold is set for a February/March launch here in Japan.
I'm thinking of renting a Bold for an upcoming trip to Japan (from JCR: Japan Blackberry Rental - Japan Unlimited Data Blackberry Rental Service). Their BBs are on the docomo network. Any insight on whether this Google Maps location problem has been solved by now? If I do accidentally get my data connection reset, what would I need to do. (I run WinMo in daily life, so this is going to be a new experience for me. )
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Old 02-24-2009, 03:56 PM
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I am traveling to Japan in May. In preparation I have unlocked my ATT Bold and completed test calls using a TMobile SIM.

Is there anyway I can order a SoftBank 3G prepaid SIM ahead of my trip? Would a SoftBank 3G prepaid SIM be available at Narita?
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Old 02-25-2009, 01:59 AM
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Quote:
Originally Posted by Bl_ai_r View Post
I am traveling to Japan in May. In preparation I have unlocked my ATT Bold and completed test calls using a TMobile SIM.

Is there anyway I can order a SoftBank 3G prepaid SIM ahead of my trip? Would a SoftBank 3G prepaid SIM be available at Narita?
I've read that Japan has restricted the sale of prepaid SIM cards in order to combat either crime or terrorism. Unless your contact in Japan can buy one for you, you probably will end up with a "postpaid" SIM linked to a credit card account.

Looks as though you can use either Softbank or docomo on the 3G/W-CDMA band: gsmworld.com + /roaming/gsminfo/cou_jp.shtml

Edit: For visitors, you need a "Certificate of alien registration" to get a prepaid SIM. mb.softbank.jp + /mb/en/prepaid/3G/steps/contract.html

Last edited by jscher2000; 02-25-2009 at 02:21 AM.
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Old 02-25-2009, 02:46 AM
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If you're visiting Japan short term and want to use a SIM card with a Japanese number, I would recommend getting one at Narita Airport through Softbank Rental.
w w w. softbank-rental.jp/ en/ phones/sim3g.php.

Just show them your Bold and they'll switch out the SIM card to see if it works (ie. if your Bold is unlocked), and you're good to go. The rates aren't bad either.
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Old 02-25-2009, 04:02 AM
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I was raised in Japan and just this week the question about using his phone there was brought up by my father. He will be visiting family there in April. This was extremely valuable information and is appreciated very much. I will probably visit again in the next year or so. Maybe this will be what it takes to talk Dad into getting a Bold.

Thanks again,
Bryan
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Old 02-25-2009, 04:45 AM
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Do blackberry maps work in japan?

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Old 02-25-2009, 07:54 AM
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Cool report. Very interesting read. I doubt I will traveling to Japan any time soon. But it was nice none the less.

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Old 02-25-2009, 09:01 PM
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Quote:
Originally Posted by wanchaiman View Post
Do blackberry maps work in japan?
Japan is not listed as a coverage area for BlackBerry Maps. (Maybe it's the character set?)

na.blackberry.com + /eng/devices/features/blackberry_maps.jsp#tab_tab_coverage
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