
12-10-2007, 03:20 AM
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| | Forums Manager Device(s): Banana Phone Carrier: Chiquita Pin: occhio is my homeboy! | | Location: Halifax Join Date: Jul 2007 Posts: 4,785 Likes Received: 1115
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Well, rules would have to be defined by each individual person, it's not like theirs a book out there that's selling point is "How To Use Your Berry With Etiquette"..then again maybe....lol..hmm ideas,ideas...anyways back to the point here, I think rules break down to common sense really say for example my BB messenger says that I'm busy/unavailable, I really hope that people don't message me during that time, cause obviously I'm busy/unavailable to talk...but man some people just don't get some things, since I work for AT&T I get to hear people all day long talk about their issues with their BB devices, this one guy called up was having problems with 1 of his 3 blackberry devices, so I began to work on the issue for him to get it all sorted out, the whole time I was needing to get him to verify some information for me ..ie..email addresses, PINS..etc every 2 secs, the guy would place me on hold go talk on one of his other berrys and come back, the first couple of times I was cool with it, but around the foruth or fifth time in doing so (me still unable to help him due to lack of info)...he came back on the line and asked "You got that fixed yet?" to which I was able to reply "Sorry sir I need to get some"....back on hold...this continued for a while each time him getting more and more mad that his other berry was not working but still continuing to place me on hold so he may do things on his other berry devices, it reached a point where I abruptly asked him to stop being rude, provide me with the information that I needed to assist him with it or he may just hang up the phone and call back when he was more prepared to deal with the issue....seems as though some people don;t realize that they are being rude in their BB usage sometimes until it gets pointed out to them.
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