
10-30-2008, 12:35 AM
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| | Forums Moderator Device(s): Pearl and Apple Carrier: Rogers TalkSpot UMA | | Location: Canada Join Date: Dec 2007 Posts: 9,304 Likes Received: 24
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Quote: |
Originally Posted by 8120 Users Guide I cannot connect to a Wi-Fi network
Try performing the following actions:
• Verify that you have turned on the connection to the Wi-Fi® network.
• Verify that you are in a Wi-Fi coverage area.
• If the Wi-Fi network does not appear in the Wi-Fi setup application and you know the network name, connect to the Wi-Fi network
manually.
• Verify that the connection options in the Wi-Fi setup application are correct. If you have already verified these options, verify that
the advanced connection options for the Wi-Fi network are correct.
• If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your device to scan for available Wi-Fi networks.
• If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only.
• If you use PEAP, EAP-TLS, EAP-FAST, EAP-TTLS, or EAP-SIM to connect to a Wi-Fi network, verify that you have installed the root
certificate for the certificate authority server that created the certificate for the authentication server.
• If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your BlackBerry®
device.
... | This may help. |