How to Un-Brick a BlackBerry on a Mac

[resu_ruot]

I don't know if I've been doing this wrong but as soon as the correct OS downloads my phone shuts down before I the OS starts to load. As soon as the OS starts to load even though the phone is off I install the battery and the screen that comes up is the "reload software 552" screen. after this nothing happens for a while, then the OS starts to install after a while and the phone turns off again. This happens over and over. At this point I have no idea what I'm doing wrong.

[Jeremy Kill]

Okay, I'm stuck on #7. My phone keeps disconnecting when it says, "Loading Applications". I've disconnected the BB from the USB, closed the DM, took out the battery, and connected it all again. For some reason it still doesn't work. When I did #5, it displayed my PIN as "0". When I did #7, it had my full PIN. Is that normal?

Also, in #7, I put the battery back in when it says "Waiting to initialize" right? Sometimes when I connect my BB to the USB without the battery, the "no battery" icon doesn't appear and the device doesn't connect. Is there any way to get around that? Or do I just keep trying?

Last but not least, if it's getting late, can I go to bed and continue step 7 tomorrow?

[LadyBug1383]

I remember trying this back when I upgraded my Storm to the official OS 5.0, but at that time it didn't work because of the Desktop Manager for Mac itself. I noticed that it was having a difficult time upgrading the phone fromy OS 4.7 to OS 5.0. After bricking my phone I was able to reinstall OS 4.7 without a hitch. I had to use a PC to upgrade to OS 5.0. But now that DM doe Mac has been upgraded it should be able to upgrade between major OS'es without a problem.

Posted from my CrackBerry at wapforums.crackberry.com

[willrdavis608]

on step 3, it keeps telling me to charge or reinsert the battery...what do i do?

[resu_ruot]

Hey guys, I know this might not be a solution to all of your problems but, I have an Intel Mac and after trying for a at least an hour if not two to unsuccessfully install the OS using DM for Mac I installed Windows 7 using bootcamp.

The installation of the OS was so simple after struggling so long with the Mac DM that it was a joke. I wasted less time installing Windows using bootcamp and reloading my OS than I did messing with the DM for Mac.

Like I said it's not a solution for all Mac owners but if you can I think it's totally worth the effort if for just this reason. Also I installed Windows 7 but I'm sure XP would work just fine.

I hope this helps some of you out.

[jlater]

Many many thanks. I had to go through the instructions a few times, but it worked and I am "alive" again.

The key was to remove the battery after the 507 error came up and hook up then without the battery.

[bsalvador86]

Originally Posted by resu_ruot

I don't know if I've been doing this wrong but as soon as the correct OS downloads my phone shuts down before I the OS starts to load. As soon as the OS starts to load even though the phone is off I install the battery and the screen that comes up is the "reload software 552" screen. after this nothing happens for a while, then the OS starts to install after a while and the phone turns off again. This happens over and over. At this point I have no idea what I'm doing wrong.

I've been getting the same problem ever since I upgraded my desktop manager to 2.0. Always freezes midway through upgrade.

Posted from my CrackBerry at wapforums.crackberry.com

[resu_ruot]

bsalvador86 if you can I would install windows 7 like I said on your mac and it should work a lot easier. if you don't have windows 7 I'm sure any version of windows will work. I hope this helps. If you can't install Windows I hope you finally get it to work. I know it was a pain for me to try to get the OS reloaded through my Mac.

[Aende]

hi,
ive done every step and everything went well. although it did take me a few tries.
but after ive recovered my blackberry. i found that a lot of applications that come with the phone are missing, such as bbm and all my games. i was wondering why this happened and if i can somehow get these applications back?
thanks.

[terryzx]

To get ALL the base apps you have to click the applications icon and when they appear check each one you want and reinstall them and it does yet another restart

And THEN you do a restore or you miss the preferences and files directed to those apps

This is a load of S**T

[Aende]

how can i get to where i click the applications icon?
thanks.

[terryzx]

It is at the top of the MAC DM

There is the Backup Restore Applications Sync icons....on the top right or in the menu

[Aende]

ohh okay thanks.
i will try it and see if i can get it sorted.
thanks for the help!

[Omakskio]

I was having trouble using DM through Parallels on my dual Mac. About 60 times worth...I finally called Verizon and they directed me through the upgrade 1.0.2 to their DM and I unbricked my BB without all of the battery pulling stuff. Here is the link. I know it says 1.0 but that's not what downloads.

Downloading and installing BlackBerry Desktop Manager - Macintosh

[militantmonk]

This may be a silly question, but I'm viewing this thread after having deleted a apps (I wasn't messing with the OS) and now I'm getting the Reload Software: 552 message.

Question is, when I do plug my phone into my Mac, am I going to still be able to back anything up that was on there, or does this message mean that everything's screwed?