Curve - rebooting on occassion normal?

[zornedge]

My new crackberry is wonderful, and I've made very good use for it, I'm very happy with the new device.

However there is one minor issue - on random times it auto reboots. During an I'm convo or browsing or anything else, it'll reboot. I take it this isn't normal, what can I do to rectify this or shld I exchange for a new device?

Posted from my CrackBerry at wapforums.crackberry.com

[outlawglamour]

Have you loaded any software on your new device which may not be compatible? If so, you may want to go into your setup options and wipe it clean which should restore it back to factory settings.

If that dosen't work, then exchanging it would be a good idea.

[Brian.Natkie]

(This may not be it at all, but i would just check to be sure)

Go in Options, Auto on/off... make sure it is not enabled at a time that you do not wish this to happen..

[zornedge]

Software incompatibility might be it although it happens when I m using various software. I also upgraded (and unlocked vendor themes) to the new OS. The rebooting occured before the unlock so I know its not related to that. I will try the clean reinstall tho and see what happens.

I will keep you updated tonight or tmw since I don't have access to my laptop till late tonight for my desktop manager - but gonna try clean install now.

Thanks for your help!

Auto on/off is off, by the way. Shouldn't be an issue.

Posted from my CrackBerry at wapforums.crackberry.com

[naviwilliams]

Good point, Brian! But, if it persists, get it replaced while you can...

[HyperM3]

This has happened to me 5 times since I activated the phone on Monday. Cingular said to bring it back for a new phone as soon as possible. Just wondering if this is related to where its made. A lot of original Pearls had the "made in mexico" problem. Mine is made in Mexico, is yours? When I go to the store Im gonna ask for one made in Canada.

[russ396]

Mine is made in Mexico. It has rebooted once while streaming stereo to my Parrot MK6000 installed in my truck. It happened when I turned the truck off and power was dropped to the Parrot. I was using the built-in music player on the 8300.

[kasperapd]

Sounds like it needs to be exchanged.

[HyperM3]

I returned mine yesterday and got a "Made in CANADA" unit. We shall see how it goes. No random resets thus far.

[tmag2005]

I had the same issue with mine and i lost all SMS, Emails and Call Logs. Lukcily had done a bakcup the day before but it was quite alarming. NEver had this before on any BB.

Howeer i t hasnt happened since but i will be keeping an eye. I have the original software to....(O2)

[Kevin Michaluk]

how do you figure out if you have a made in canada or mexico unit? where does it say?

[naviwilliams]

Maybe on the back of the device, under the battery, or on the box?

[HyperM3]

Its under the battery or on the box under all the IMEI information.

[zornedge]

Well, I haven't returned my unit yet. I've been a busy person, and now this weekend I'm hoping to grab some time to go to the CIngular/AT&T store up at NYC to see if they have a replacement.

My defective unit in question is made in Canada, by the way. I don't think it matters where it is made.

[thenotoriouserc]

I talked to RIM a couple of days ago. "I personally haven't seen any reboot issues noted"..... stock answer.

Does RIM/Blackberry have a remedy, response?

Why will exchanging the unit assure you'll get a Curve/8300 that doesn't reboot?

I have had my Curve for 12 days, and have had about 15 reboots. 3 in one day. The 5 minute reboot is very bad.

Hope a Blackberry/RIM solution resolves this annoying reboot situation soon.

Love the Curve, but the reboots are annoying for sure.