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Old 05-22-2009, 03:19 AM
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Question Disabling wireless backup of AutoText DB

I am administering a BES in a Norwegian company and our wireless provider have compiled a word list for us containing about 17500+ Norwegian words.

The reason for this is that the Blackberry's do not have keys for specific Norwegian characters like æ, ø and å - the word list will automatically correct words containing ae to æ, oe to ø and aa to å and so on.

The problem is that this word list imports all its entries in to the AutoText application DB, and the BES server will take a backup of every entry in the AutoText DB.

So when a user wipes or changes his device, the enterprise activation can take up to 24 hours considering that it now will have to copy the entire wordlist from the server and then import it to the AutoText DB on the device.

So what I want to know is if there are any ways to disable the backup of the AutoText entries only, but keep the backup of memos, BB messenger contacts etc? I have checked our server but the PIM sync settings for each user has no mention of the AutoText application, only basic stuff like address book, memos etc...
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