Unique e-mail question

[immolatus]

I use my blackberry for 3 things:

1. Mobile information. RSS Feeds and instant news.
2. Work organization. Contact sorting for all of the corporate information I need to keep track of in regards to a schedule and a contact list. Calender, Taks Manager, and Address Book.
3. About 5-10 minutes a day on average of personal calls.

Now, my job does not pay for my phone. I do not have BES service - only BIS through US Cellular. In fact, I asked one of the IT folk at work if I could sync my work e-mail with my BB. This is the response that I got:

"Sorry. We do not offer pop3 or imap access to email. We only allow connectivity with ActiveSync enabled phones."

This makes me a sad panda. I, being the curious fellow that I can be at times, decided to put my work e-mail in to the BB E-mail setup program anyways. It is interesting because my e-mail does NOT match my login information to the e-mail address I have at work, yet when I put my address in it came back with the correct login information for the e-mail address. "Huzzah!" I thought to myself. 10-15 minutes later I had e-mails popping right in to my BlackBerry without issue. It was wonderous. Marketing changes? I know instantly. Scheduling issues? Resolved immediately. Difficult clients? I knew even on my day off within minutes to resolve the issues.

I was excited until I realized that I can't send outgoing e-mail. Every time I attempt to send outgoing e-mail from my work address it comes back with a little red "X" icon next to the e-mail and gives me the option to resend, with the same result. Now, I thought that there may be a setting I could look at and adjust to make it work, but I can't seem to change any of the default settings for any of the e-mail addresses I do have entered, even though this is the only address that is having trouble with either incoming or outgoing e-mail.

My question is: "What's the next step?" How can I get this to work? I'm relatively tech-savvy. What am I missing in order to try and get this to function properly? Is there a way you can manually adjust the incoming/outgoing servers for e-mail addresses that I'm not seeing? Is there something I may not know that I should?

[hammer166]

Couldn't you go on BIS and setup another of your accts to show your work email as the 'reply to:' address?

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[immolatus]

I suppose I probably could, but then it would be sort of counter-productive. I mean, not actually e-mail to and from my work account would make things a little complicated when I'm at work and have outlook in front of me. Don't have sent e-mails, etc. No way to get in to the outgoing e-mail settings, eh?

[hammer166]

Sorry, crashed last night...

You can change the settings for e-mails, delete it from BIS, re-enter the address without putting in the password, only user name. I don't remember exactly what all the available settings were, but this how you would go in and set up IMAP for Gmail. For sure there's server and port settings, but don't remember what else.

I don't quite get what you meant by:

"my e-mail does NOT match my login information to the e-mail address I have at work, yet when I put my address in it came back with the correct login information for the e-mail address."

Are you saying it let receive email without inputting the correct password?!? If your login doesn't match, you should get nothing! Talk about a security hole!

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[immolatus]

Hah, no. I meant that my login information to access my e-mail is not the same as my e-mail. I was surprised when I put in my e-mail address and the phone came back with the correct user name that I use to log in.

[hammer166]

If you can't get the send to work with work acct, you could do the reply to I mentioned above, set up that acct to send a copy to your work mail, and put a filter in BIS so the copy doesn't come to your BB. That last part would be the same as we do with Gmail to keep from getting the copy. If it was me, I'd set up a gmail just for that work stuff so you'd be able to keep track of it.

Good Luck!

Posted from my CrackBerry at wapforums.crackberry.com

[immolatus]

Originally Posted by hammer166

If you can't get the send to work with work acct, you could do the reply to I mentioned above, set up that acct to send a copy to your work mail, and put a filter in BIS so the copy doesn't come to your BB. That last part would be the same as we do with Gmail to keep from getting the copy. If it was me, I'd set up a gmail just for that work stuff so you'd be able to keep track of it.

Good Luck!

Posted from my CrackBerry at wapforums.crackberry.com

I apologize for being a bit slow...is there another post out there that documents how to do all this? I can't seem to find one.

[hammer166]

http://forums.crackberry.com/f3/gmai...lackberry-853/

This link deals with the filtering part.

I'm mobile and searching is a pain mobile, so I'm not sure of a link that covers all of this in one post.

What we're trying to do is set up a gmail to act like its your work acct. So on the BIS site, setup the dummy acct to auto BCC: to the work acct. Then use the link above to filter the work acct, only on the Berry, to block the BCC's (unless you'll need to see your replies on the berry, in the same place as the inbound. Then you wouldn't filter but have to deal with acknowledging the inbound to your work acct as soon as you send it.)

This'll give you a copy of all your sent and received on the desktop. All you'd have to remember is to switch to the dummy acct b4 replying from the bb.

Maybe someone else can think of a better work around (other than raising cain with I.T. Until they get bb compatible :-). ) But that's all this old carhauler came with off the top my head. I'll try to remember to check more when I get home, but that'll be Wed. Skipping this weekend at home with holiday and deer season coming up!

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[3CISSBB]

Actually, POP mail all use the same incoming port (110), but outgoing (smtp) is different from carrier to carrier and ISP to ISP. Some use 587 when using SSL transport protocol, others simply use the old trusty 25 POP port. Most ISP's and carriers I know will allow incoming mail but will restrict outgoing unless you use their smtp protocol. So, while you may be able to receive mail using your BIS account, sending is another all together.

Hope this helps.