Car Bluetooth + Tour Issue...They can't hear me well

[Beau79]

Dear Addicts:

I've used the 8330 and the Storm in my car, both phones synced well with the bluetooth and no one complained about anything...

Then Sunday I got my lovely Tour, the very next day almost everyone I spoke to over the bluetooth in the car complained they could barely hear me. I can hear them fine, but they can barely here me. So I had someone sit inside my car and I used their phone to call myself, when he spoke I could barely here him from my car. I tried landline and cells.

Does anyone think that this may be fixed in a future OS update? Because at this point, I'm not going to be able to utilize the bluetooth in the car at all.

Thanks in advance!!

[lahnipm]

Pardon my ignorance with bluetooth, but I had the same issue with a new Plantronics Explorer 390. I can hear people fine but they claim that it is very hard to hear me. To the point where there can be zero background noise to hear me whispering. However, turning off bluetooth and switching to the handset sounds perfect to them.

Is this a problem with compatibility with the handset or what is the next logical step in terms of troubleshooting this scenario?

I actually packed the whole thing up to return to VZW to try another. Is there something else I can try on my end before taking it up with them?

[jgalarza1]

I am having the same issue. It does not happen on every call just some. Not sure what is going on. Someone please help us out here. Thanks in advance for any info.

[Beau79]

Just to be clear, I'm using the built in bluetooth in my car (08' Lexus GX470) This happens on almost all of my calls to either landline or cell phones.

If I switch to the handset or speakerphone during the same call, they can hear me JUST fine.

[NeoCell]

Try turning the TTY off in the options.

Also when connected to the bluetooth, try going into your bluetooth options and highlight the device and see of there is an option to change echo control.

[slinky317]

Maybe make sure that the voice is actually going through the Bluetooth mic, and not the phone's mic (which would probably be sitting far away and wouldn't be able to pick up voice well)? That's all I can think of.

[Beau79]

Originally Posted by NeoCell

Try turning the TTY off in the options.

Also when connected to the bluetooth, try going into your bluetooth options and highlight the device and see of there is an option to change echo control.

I must be slow, but I can't located the TTY under options

Edit: Nvmd, its under phone options, oops. I'll try that today, see if that helps.

[Beau79]

Originally Posted by marc34

Just set it up in my MB....Havent made any test calls yet. If that is a problem could be a deal breaker for me

Coupled with the mediocre battery life + bluetooth issues, it may be a deal breaker for me as well

[Sparkyvett]

Same problem with the Bluetooth in my Cadillac STS-V. I'll try the stuff mentioned above and see what happens.

[lahnipm]

The only option I had in bluetooth options for echo control was automatic, on, off. Though echo isn't an issue, it seems to be the sensitivity or the volume at which voice is transmitted. Volume received seems fine.

Posted from my CrackBerry at wapforums.crackberry.com

[NeoCell]

I had that same problem with another of my blackberries. After speaking to another of my co-workers, he told me that fix as mentioned above.

I was getting complaints all the time, and i know it sounds weird to turn off the TTY, but those things i meesed around with worked..

I am using the Pioneer Avic-D3 in dash nav with bluetooth btw if anyone was wondering.

[Beau79]

Originally Posted by NeoCell

I had that same problem with another of my blackberries. After speaking to another of my co-workers, he told me that fix as mentioned above.

I was getting complaints all the time, and i know it sounds weird to turn off the TTY, but those things i meesed around with worked..

I am using the Pioneer Avic-D3 in dash nav with bluetooth btw if anyone was wondering.

TTY was already off by default on my end...

[NeoCell]

Ok, thats good! Just make sure while connected to the bluetooth goto your bluetooth menu in your options, highlight the device and goto its properties. Then play around with the echo control, fixed mine in a jiffy!

I hope it works for you...

[cammy9]

Same problem with my 3 series. Made a test call to my land line and left a voicemail. The volume was EXTREMELY low, and this was while I was parked, so I can't imagine how bad it is if I were actually on the road. I turned off the echo setting and it made no difference.

[Beau79]

Just confirming with Cammy and others that turning the echo setting while parked and driving made no difference, turning the echo setting on yielded no favorable results either. DAMN IT