Massive System Failure Affecting Blackberry Users

[DarienA]

Originally Posted by kasperapd

I feel really sorry for IT people today having to deal with this issue. There's not anything you can do about it, but everyone will expect you to get it fixed ASAP.

As a senior sys admin running on 4 hrs of sleep(because I stayed up til 2 to monitor the situation via some of the blackberry forums then woke back up at 6), I know I appreciate the thought, thanks.

75% of our handhelds are back up, unfortunately mine isn't, and some of the biggest execs in the org are still dead in the water.

EDIT:

Ah finally starting to see some message movement on those last few handhelds. Some movement...

EDIT2:

All our backlogged emails have been delivered and sending seems to be working now too.. thank goodness now I can go home and get some real sleep.

[naviwilliams]

...at 10:16 EST, it's all good!!!

[Jack Benney]

All good here in NY with VZW....

[Basil49]

Good Morning Folks,

Just started recieving my e-mails as of 5 minutes ago....I guess all is good here in the east......What would I have done if this persisted more than a day or so......Whew!!!!!:

[audit]

Mine's been buzzing for the last 45 minutes, 200+ e-mails from the BES server and then somewhere along the lines of 600+ from my BIS account since when I setup the mail list, I had set it up so I was notified of new subscriptions. I've removed that option but it looks like my BB is going to be very busy for the next couple hours.

[audit]

Only thing still acting up is BIS. Even sending an e-mail directly to @vzw.blackberry.net is not coming through yet.

[Kevin Michaluk]

Just spoke with a producer from Washington Post radio. Going to be on their show this afternoon at 2:20CST give or take a few minutes, talking about the BlackBerry outage and CrackBerry.com.

So as a question, how did everyone find surviving with their BlackBerries on the fritz? Big withdrawal? Big Stress? Anything crazy happen? Or did the world continue like it used to in the pre-wireless email days?

Thanks!!!

Kevin

[naviwilliams]

An utter nightmare when I walked in this morning! Partners where screaming asking about their email on their BlackBerry's. Who's sending emails between 04:00 & 06:30, anyway?

Am an addict, but, is this what life has come to?

[tmag2005]

it looks like you all had a nightmare...I do feel for you all.

I went to bed last night and all was fine and then this morning.....all was fine to. I had slept through any issues...

But hope you all get sorted...

[audit]

I noticed it last night when it happened. I was laying in bed resting and reading my normal RSS feeds and when I couldn't load 1 of them and then couldn't get in any sites, I started freaking out. Wasn't sure if it was my Blackberry failing or if it was RIM so I started calling people that I know have them and everyone stated the same thing that I was seeing. Then my son came in my room and asked why he couldn't send a txt message to one of his friends. I didn't sleep all night because I was monitoring the issue, including checking the scripts on my server to make sure they were sending out my hourly e-mails to my BB to let me know it's still working correctly for e-mail. (note: this is not good for someone recovering from another stroke)

My wife was freaking out because she didn't want me to have another stroke again because my Blackberry was down. I called everyone that had a BB that I could think of and then logged into the forums to see what was going on. I then stayed up all night trying to figure out what was going on because I knew my CEO would want an answer as soon as he realized his BB wasn't getting e-mails.

I'm finally calming down after taking a LOT of med's and seeing that everything is coming back online again, although my BB hasn't stopped buzzing from the backup of e-mails that I had waiting in the queue. I expect it to stop anytime then I'll be spending the next 2hr's deleting them all since I've already gone through them all on my laptop client.

[MMB916]

tmag - lucky for you that you slept through all of this

I can't tell you how HAPPY I was this morning when emails started coming in. It's like all felt right with the world!! You really do go through a "withdrawal" of types when the device isn't working. Trying feverishly to get it working - first thinking it's just your device, then maybe your carrier and WOW - then finding out there is NOTHING you can do!!!!!! BBs do give you a feeling of control and I must say that when you are at the mercy of a much bigger issue than just taking out the battery (rebooting) or resending the service books, it can feel like disaster has struck

Originally Posted by tmag2005

it looks like you all had a nightmare...I do feel for you all.

I went to bed last night and all was fine and then this morning.....all was fine to. I had slept through any issues...

But hope you all get sorted...