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Old 12-17-2009, 05:13 AM
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Exclamation ALERT:Major BIS Outage? 12-17-2009 *Updated*

Judging from my own issues and other posts around the forum/web, it seems as if there are major BIS issues with sending/receiving mail. Resending service books not only doesn't help, but my device does not even receive the service books.

I have gotten the following errors:
Message Status: Expected attachment request expired
Message Status: Transaction error - failure at service

Posted from my CrackBerry at wapforums.crackberry.com

Last edited by Spetnik; 12-23-2009 at 08:48 AM.
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Old 12-17-2009, 05:19 AM
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I'm on T-Mobile and SMS messages seem to be working (intermittently), but e-mail is down for the count
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Old 12-17-2009, 05:33 AM
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I seem to have no issues with web browsing or PIN messages. It seems that the issue is mainly BIS email. All of my email accounts are currently Gmail/Google Apps accounts. I will try a non-Google account and see if it is any better.
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Old 12-17-2009, 05:38 AM
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Nope, the new email address is not even showing up on my BB (after adding via BIS interface). I guess that confirms that no service books are coming through.
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Old 12-17-2009, 05:42 AM
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Problems here in NJ too on VZW.
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Old 12-17-2009, 05:44 AM
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Yup BIS is down. Not getting any email currently. Last one rec'd was around 2am EST.

On Rogers network in Toronto
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Old 12-17-2009, 05:50 AM
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Good thought it was my phone had a 552 error last night downloading beejive. Illinois here on Verizon.

Posted from my CrackBerry at wapforums.crackberry.com

Last edited by kwnd623; 12-17-2009 at 06:12 AM.
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Old 12-17-2009, 06:04 AM
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Definitely a problem. Can't send email via BIS in New Jersey. Also, my Today Plus theme is only showing my calendar starting in January, 2010, but not sure this is related.
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Old 12-17-2009, 06:05 AM
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Not getting email on any of my verizon BB's in NC. Service books not coming through either.
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Old 12-17-2009, 06:08 AM
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Same issue here in Vancouver BC on TELUS. No emails from my hotmail account BUT emails ARE coming through on my @telus.blackberry.net account. Indicates partial service I would assume.

BBM and browsing working fine. Just no emails from anything other than blackberry.net email accounts.
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Old 12-17-2009, 06:11 AM
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Default BIS continues to be down for me as well

I can actually send mail out through the BB mailbox, but I cannot receive it. Web browsing and BB Messenger both work, as does my Gmail client.

Have not tried texting anyone, but isn't SMS separate from BIS anyway?
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Old 12-17-2009, 06:11 AM
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Same here in PA on AT&T.
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Old 12-17-2009, 06:16 AM
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BIS email broken in DFW with AT&T
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Old 12-17-2009, 06:22 AM
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No email here since about 2:00AM. Gmail and hotmail
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Old 12-17-2009, 06:23 AM
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VZ/8330/Central Florida/Email:down/Web:up/Apps that use web:up
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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > Service Outages   ALERT:Major BIS Outage? 12-17-2009 *Updated*

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