But from which app? "Uncaught exception: java.lang.error"

[msanford]

I know that an application or a theme (though I don't have any supplemental themes installed) is causing this but how do I know which one it is?

Does the Bold OS have an error console that logs which applications throw errors, or does it simply display a mostly useless error message to the user?

I have deleted every third-party application since I first saw the error to no avail. Going through applications one by one is therefore kind of out of the question... Is it possible that modifying application permissions from their defaults (to be more restrictive) could cause this error?

UPDATE: Looking at the logs, I've determined that it was an error thrown by a version of LastPass for BlackBerry. I want to plug these guys big time right now. I sent in an error report today, on Easter Monday, with a copy of the error log. Within one hour, a developer had made me a custom build to test to see if the error was resolved (which it was). I'm not even a paying customer! LastPass - Password Manager, Form Filler, Password Management check it out (not an affiliate link). Presumably this will make it's way into a GA release.

[AZBBFAN]

if you have deleted all your third party apps, just backup your info and reload the OS. Only takes about 20 minutes to complete. Just wipe your phone first with BBSAK. That is what I would do.

[Tony Bag O Donuts]

the phone has a log file that will tell you what is running when it crashes.
for me that error came up with bebuzz (the free version of berrybuzz).

[msanford]

Originally Posted by Tony Bag O Donuts

the phone has a log file that will tell you what is running when it crashes.
for me that error came up with bebuzz (the free version of berrybuzz).

BeBuzz eh, perhaps it's Berry Weather for me. I have many languages enabled.

Where do I access the logfile? I haven't seen it in any menu and the user-guide makes no mention of it.

[Pete6]

To access the log, type <Alt>LGLG or <Alt>lglg

It is doubtful that you have to re-install the OS but you should remove your 3rd party apps one at a time until you see which one is causing the error.

[Tony Bag O Donuts]

Originally Posted by Pete6

To access the log, type <Alt>LGLG or <Alt>lglg

It is doubtful that you have to re-install the OS but you should remove your 3rd party apps one at a time until you see which one is causing the error.

ya beat me to it!

[msanford]

Originally Posted by Pete6

To access the log, type <Alt>LGLG or <Alt>lglg

It is doubtful that you have to re-install the OS but you should remove your 3rd party apps one at a time until you see which one is causing the error.

That is awesome. Thanks.

I want to avoid uninstalling third-party apps mainly because I have to battery-pull after each one. My bold takes about 6 minutes to fully boot. That's a few hours' worth of nonsense for a simple error.

Much appreciated!

[msanford]

Originally Posted by Tony Bag O Donuts

ya beat me to it!

Thank you all the same!

[haggisgirl]

I've gotten that error in the past because of a corrupt Address book. All I did was delete the Address book database on my device and re-sync. I'm on BIS, if that matters.

[msanford]

Originally Posted by haggisgirl

I've gotten that error in the past because of a corrupt Address book. All I did was delete the Address book database on my device and re-sync. I'm on BIS, if that matters.

Really! Knowing that corrupted data can also cause this is quite important to know: it means that the error is not limited to run-time execution of a particular app. Did you have an unmatched single quote in someone's name?

[Tony Bag O Donuts]

If all else fails run the device without the memory card for a while and see if it comes up.

[msanford]

Originally Posted by Tony Bag O Donuts

If all else fails run the device without the memory card for a while and see if it comes up.

Thanks for monitoring this Tony. I've just updated my initial post with the solution. The above comment was simply FMI (which probably ended up being TMI).

[Pete6]

Also..... try a reboot into Safe Mode. Do a battery pull or <Alt><RShift><Del> and hold the Escape key down while the phone is booting.

Here's the RIM KB on what this does

When starting the BlackBerry smartphone, you can turn on safe mode to prevent third-party applications from running automatically. Safe mode is designed to allow you to troubleshoot or remove any unwanted applications.
To turn on safe mode, complete the following steps:

1. Remove and reinsert the BlackBerry smartphone battery.
2. When the red light-emitting diode (LED) light goes out, press and hold the Escape key as the BlackBerry smartphone is loading. See KB05470 for the location of the Escape key.
3. When the dialog box appears, click OK

[msanford]

Originally Posted by Pete6

Also..... try a reboot into Safe Mode. Do a battery pull or <Alt><RShift><Del> and hold the Escape key down while the phone is booting.

Here's the RIM KB on what this does

When starting the BlackBerry smartphone, you can turn on safe mode to prevent third-party applications from running automatically. Safe mode is designed to allow you to troubleshoot or remove any unwanted applications.
To turn on safe mode, complete the following steps:

1. Remove and reinsert the BlackBerry smartphone battery.
2. When the red light-emitting diode (LED) light goes out, press and hold the Escape key as the BlackBerry smartphone is loading. See KB05470 for the location of the Escape key.
3. When the dialog box appears, click OK

Pete, even though I have resolved my issue (updated original post) this is really useful information for the future. Thanks!

[Pete6]

Originally Posted by msanford

Pete, even though I have resolved my issue (updated original post) this is really useful information for the future. Thanks!

Good news, what was it please? Just so's others can benefit from what happened. Thanks.