What date of delivery did your receipt show

[the one and only M]

she sounded confident. she told me they will be available monday and be in my hand by wed 7/8.

[BerryBro]

I just did the live chat and was told that it isn't shipping until the 13th. The preorder people will be the first to get the Tour though.

[sooks]

Wow pretty sure just got the only retarted rep out there lol

the convo went as followed :::

Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Sheena
Sheena: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Hey , i was wondering if i was able to pre order the tour , and then ship back the curve that i bought today or how that would work ?
Sheena: Are you an existing Verizon Wireless customer?
You: yes
You: i am going out of town on the 12th and have been told that the tour will actually start shipping this monday here by tuesday of next week , and if that is the case , i would like to do that
Sheena: Right now the to pre-order that phone you have to be a new customer.
You: hmm , so even if i just started a line today i wont beable to do it ?
Sheena: You can try it.
Sheena: You will need to mail the phone back when you get it.
You: So i would just need to mail the curve back when i get the tour ?
You: and would i get credit for the swap ?
Sheena: Yes customer care will credit it back onto your account.
You: Ok, and is there anyway you are able to confirm that a pre order will infact ship monday the 6th
Sheena: No there isn't.
You: Hm , ok and the tour comes out to stores on the 12th right ?
Sheena: I have no access to the stores.
Sheena: Is there anything else?
You: Nope, guess that will do , thanks for your... efforts ...

[cereal killer]

Originally Posted by sooks

Wow pretty sure just got the only retarted rep out there lol

the convo went as followed :::

Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Sheena
Sheena: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Hey , i was wondering if i was able to pre order the tour , and then ship back the curve that i bought today or how that would work ?

Sheena: Is there anything else?
You: Nope, guess that will do , thanks for your... efforts ...

dude you should have asked her out. Didn't you see/hear her say "is there anything else?"

What's the matter with you.

Christ I constantly have to teach you things about true press and women.

Posted from my CrackBerry at wapforums.crackberry.com

[sooks]

LOL, dude she was dumb as a rock , i like smart girls lol , and true press hahaah

[Aither]

apparently to one verizon rep today they told me that upgrades werent available. Then my local store said they were. Yet i still can't upgrade mine....

[CSI Guy]

The only way that woman could be any better is if she chews gum and has a Tramp Stamp.

[sooks]

HAHA true that lol

[cereal killer]

Met this girl, her name was Sheena... breast so big, I dumped Tina.......

Posted from my CrackBerry at wapforums.crackberry.com

[iloveluxury]

As a female....I don't even want to be posting in this thread...but I will anyway....it's contradictory to say the Tour will ship out on the 13th but that those who pre ordered "will get the Tour first". The stores are releasing them on the 12th, so those who pre ordered will only get them first if they're shipped the week before. It'd be brilliant of VZW to ship the pre orders this week. It'd make it SO worth pre ordering!

[NetNurse]

Originally Posted by addicted2tech

What? That's awesome. Let us know if that does happen.

Also I noticed something last week as kind of weird as well:

I'm waiting for a call from Executive Relations who granted me an upgrade 5 months early. When I talked to her last Tuesday (6/29) she said "I'll call you when we roll it out to put your order through. So I'll give you a call back in about a week."

I said ok fine, but when I thought about it later I'd realized that the release was closer to 2 weeks away. So naturally I'm not really expecting a call during early next week, and was just going to call her back on the 12th to ensure my order is put through.

BUT if your guys' phones do ship out early I'll give her a call early next week.

My upgrade is due in about 5 months as well but I am DYING to get my hands on a Tour early. How did you get this done?

Posted from my CrackBerry at wapforums.crackberry.com

[jessieats]

i want the tour im starting to think sprint or vzw

[addicted2tech]

Originally Posted by NetNurse

My upgrade is due in about 5 months as well but I am DYING to get my hands on a Tour early. How did you get this done?

Posted from my CrackBerry at wapforums.crackberry.com

I don't know. You know, I'm really starting to consider myself lucky since I've been reading that so many people are having a hard time getting theirs moved up when they're like 2 weeks away.

All I did was email them and tell them that I needed to upgrade my phone because my dumbphone wasn't meeting my everyday needs. I didn't make up any stories about my phone giving out on me or anything. I think that might be the big difference between me and those who could not upgrade early. This will be my first blackberry, so I will be tacking on the extra $30 a month for data.

Whatever else it might be worth: we've been with Verizon since before they were Verizon and have never ever paid a payment late. The account only has 2 lines and they're both $39.99 a month plans.

I'm starting to worry that when I hear back from the lady she'll say "oh I made a mistake and won't be able to upgrade you." So we'll see. I'll definitely let you guys know if that happens!

On another note, I noticed in another thread that somebody said a CSR told them the phone would ship THIS Thursday. So I'm starting to get anxious and may end up calling the lady I dealt with back on Tuesday or Wednesday to get my order through.

[chiplatham]

i just tried pre ordering and was told the phone would ship on monday the 13th. i said no thanks.

[CrackBeeb]

Here's my chat with an online rep:

Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Dan
Dan: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: are you taking tour preorders for existing customers?
Dan: You would have to be eligible for an upgrade and not have any employee discounts on your account in order to preorder the Tour as an existing customer.
You: why does having an employee discount disqualify me?
Dan: For some reason the discount on the account messes up the preorder process but it is being worked on and should be available soon.
You: will the employee discount make me eligible for a larger dicount?
Dan: Not on the phone no.
You: so i would pay the same price with or without the employee discount
You: ?
Dan: Unless your employee discount is one of the few that do have a discount on the phones you would, since most employee discounts only effect plans and accessoires.
You: so what would i end up paying if i'm eligible to upgrade and have a ne2 = $100?
Dan: You might only have to pay 100 dollars for it.
You: but the online preorder process says there is a $70 discount for ordering online
Dan: That is correct but with your upgrade discount you could get even more off of the phone.
You: when will the ordering process be fixed for existing customers?
Dan: I am not sure of exactly when I'm afraid.
You: when will verizon start shipping preordered tours?
Dan: July 13th.
Dan: Is there anything else I can assist you with today?
You: guess not
Dan: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great evening!
Your chat session has been ended by your Verizon Wireless online agent.