Phone doesn't ring that long, can that be changed?

[mattm951]

Hi,

I probably am double posting this, because I'm sure it's been asked before, but I was wondering if there is a way to increase the length of how long the ringer rings for. I've noticed that I miss calls pretty frequently due to the ringer length being so short. Is there anyone that can point me to where to go to change this? I'd appreciate it.

Thanks in advance,
Matt

[Tony Bag O Donuts]

from what others have posted it is something your carrier has to do on their end.
you cannot do it from your device.

[ibbeach0]

You can try using a ringer that is longer but the number of rings cannot be changed on the BB.

[KahneFan]

Yes. call Nextel support and ask to have your ringer extended. They will extend it 15 seconds. If you get a rep that says they can't do it, call back and get a rep who knows what they're doing. I got it done in 1 call, it took my buddy 2 calls to get it done. It basically doubles your ring to 30 seconds.

[Casper34]

it is called.... "ring time extension"

thats how it is listed on my bill.... and yes its INCLUDED

[mattm951]

Thanks everyone.

[bow40]

Like kahne said. If the moron at cs says it can't be done keep calling till you get someone that knows

Posted from my CrackBerry at wapforums.crackberry.com

[Tony Bag O Donuts]

this may be a little of topic, but is it because you cannot hear the phone in time?
If so try vibandring. It makes your phone ring and vibrate at the same time instead of one after the other.

[Casper34]

Originally Posted by Tony Bag O Donuts

this may be a little of topic, but is it because you cannot hear the phone in time?
If so try vibandring. It makes your phone ring and vibrate at the same time instead of one after the other.

unfortunately not.... there is a glitch in the system that when you have the BB provisioning added to your account it shortens the ring time... maybe it not a glitch now that i am thinking about it. maybe they shorten it for the business type people

[The Monsoon]

So I just changed my ring time after reading this, it was pretty simple. I just logged onto my account at sprint.com and clicked to chat, told them I wanted my ringtime extended and answered the security ?'S...5min later I rebooted my phone and I'm enjoying the 30sec ring! Thanks for the idea guys!

Posted from my CrackBerry at wapforums.crackberry.com

[ColdSunshine]

Originally Posted by The Monsoon

So I just changed my ring time after reading this, it was pretty simple. I just logged onto my account at sprint.com and clicked to chat, told them I wanted my ringtime extended and answered the security ?'S...5min later I rebooted my phone and I'm enjoying the 30sec ring! Thanks for the idea guys!

Posted from my CrackBerry at wapforums.crackberry.com

Did it cost you any extra mooney per month or was it free to add? I wouldn't mind it if it was free. If it costs money, well, people can leave me a message or they can call back.

Posted from my CrackBerry at wapforums.crackberry.com

[bow40]

Its a free thing. Def worth it. On a side note, if you guys do the online chat thing, keep the transcripts they send you so we can see all the diff answers to the same question

Posted from my CrackBerry at wapforums.crackberry.com

[The Monsoon]

I keep all the transcripts, good idea bow! If we ever need to pull them together its all power in #'s! And as for the ring extender, yes it is free!

Posted from my CrackBerry at wapforums.crackberry.com

[MSIXTEEN]

i downloaded buzz me form the bb app store for vibration with the ring instead of the vibrate first then ring. or just take the vib off and set it to ring only and 3 rings

[hidesertbomber]

11:21:24 AM System Connected to sprint-ap1.cnxchat.com
11:21:27 AM System Session ID: 6355734
11:21:33 AM System Please hold and the next available agent will be with you shortly.
11:21:33 AM System Jamie G has joined this session!
11:21:33 AM System Connected with Jamie G
11:21:33 AM System Thank you for contacting Sprint. My name is Jamie G. How may I assist you today?
11:21:50 AM Stephen Hello Jaime, I'd like to extend the ring time on my phone
11:22:13 AM Jamie G I’ll be happy to assist you with that. May I have the make and model of your phone please?
11:22:28 AM Stephen BlackBerry 8350i
11:22:58 AM Jamie G Thank you, one moment please while I research that for you.
11:25:13 AM Jamie G May I ask do you see the profiles icon on your phone?
11:25:27 AM Stephen yes
11:25:53 AM Jamie G could you click that and tell me what options you see please?
11:26:49 AM Stephen loud- vibrate- quiet- normal- phone only- off- Advanced
11:27:08 AM Jamie G Choose advanced for me please.
11:27:15 AM Stephen done
11:27:28 AM Jamie G What options do you see please?
11:28:10 AM Stephen loud- vibrate- quiet- normal- phone only- off
11:28:20 AM Stephen Use Active Profile Except for :
11:29:08 AM Jamie G Thank you, one more moment please.
11:31:38 AM Jamie G Thank you for your patience while I research this information, one more moment please.
11:32:18 AM Stephen it's my understanding that it can't be done in the phone...it needs to be done on the carrier side
11:34:03 AM Jamie G I apologize, we are not able to change the length of the ring. The time it takes for incoming calls to forward or go to voicemail is a total of 23 seconds, no matter which ringer is active.
11:35:25 AM Stephen I read this: So I just changed my ring time after reading this, it was pretty simple. I just logged onto my account at sprint.com and clicked to chat, told them I wanted my ringtime extended and answered the security ?'S...5min later I rebooted my phone and I'm enjoying the 30sec ring! Thanks for the idea guys!


11:36:13 AM Jamie G I apologize, we do not have the option to change the ringer length.
11:36:22 AM Stephen ok thank you