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    Thread Author   #1  
Old 09-17-2009, 01:03 AM
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Default boostberry 8350i mms issues

text messaging was working fine then all of a sudden I can't send or receive text messages. what should i do???
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Old 09-17-2009, 09:26 AM
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The Issue I have is that I get this wierd non-sense text when some one text me. same when I send. they get weird letters and Icons when I send a Text. Any-one know whats going on? Should I re-load the boostberry books?
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Old 09-17-2009, 09:47 AM
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Theres been some reason behind it that iDen networks cant handle data transfer during a call and vice versa. if anything, you COULD try a battery pull, but it could either be an outage or its just that you were occupied with something else while somone decided to mms/email you etc. try retrieve now, or send again; that should push it over when you arent already doing something on the BB.

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Old 09-17-2009, 09:52 AM
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Try a battery pull with the phone on. Wait 30 seconds and reinstall. This usually fixes a lot of issues. I installed a program named QuickPull, which allows you to do a soft reset without taking the back off and removing the battery.
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Old 09-17-2009, 10:54 AM
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Quote:
Originally Posted by syllableslayer View Post
Theres been some reason behind it that iDen networks cant handle data transfer during a call and vice versa. if anything, you COULD try a battery pull, but it could either be an outage or its just that you were occupied with something else while somone decided to mms/email you etc. try retrieve now, or send again; that should push it over when you arent already doing something on the BB.

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I tried the batt pull but its still not letting me send or receive text, i also reinstalled the service books. my internet, gps, maps, dc, and incoming/outgoing calls works fine. just having a problem with the mms. Do you think its an outage in the north carolina area?

Last edited by brougham15; 09-17-2009 at 10:58 AM.
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Old 09-17-2009, 11:05 AM
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Quote:
Originally Posted by hightack View Post
Try a battery pull with the phone on. Wait 30 seconds and reinstall. This usually fixes a lot of issues. I installed a program named QuickPull, which allows you to do a soft reset without taking the back off and removing the battery.
Usually when i try the battery pull the phone will work with no problem, but this time its still not working. Where did you find the program QuickPull?
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Old 09-17-2009, 11:14 AM
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Look here under the APP Store tab at the top. This will not replace a battery pull. It will however get you close to a battery pull but so will a 3 finger reset.
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Old 09-17-2009, 12:18 PM
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Quote:
Originally Posted by brougham15 View Post
I tried the batt pull but its still not letting me send or receive text, i also reinstalled the service books. my internet, gps, maps, dc, and incoming/outgoing calls works fine. just having a problem with the mms. Do you think its an outage in the north carolina area?

It could very well be an outage. These things are hardly ever having to do with a problem on your side unless you intentionally messed with service books or the like. Your worst case scenario if you are a responsible boost-berry user is to just wait it out until it gets better. I myself am experiencing what could be an outage in central florida, and although it is frustrating, its sorta expected as what we're doing is risque in itself. Sorry i couldn't be much help, but at least you know you aren't alone in this.

Last edited by syllableslayer; 09-17-2009 at 12:21 PM.
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Old 09-17-2009, 03:02 PM
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Quote:
Originally Posted by syllableslayer View Post
It could very well be an outage. These things are hardly ever having to do with a problem on your side unless you intentionally messed with service books or the like. Your worst case scenario if you are a responsible boost-berry user is to just wait it out until it gets better. I myself am experiencing what could be an outage in central florida, and although it is frustrating, its sorta expected as what we're doing is risque in itself. Sorry i couldn't be much help, but at least you know you aren't alone in this.
thanks for your help.
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Old 09-17-2009, 05:35 PM
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the problem I have is that I get weird icons and non-sense code's with the cellphone who send me the text... for example

#oi3/4****
MAAAASL12LKu_AEqyq UAAA0DgAyTAqFqh***** :****+17043892789/TYPE=PLMN****https:??boostmms.nexteldata.net:8088/mm

that's what I get... Any one knows what this it????
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Old 09-18-2009, 06:06 AM
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Default Maybe a temp quick fix

So Ive noticed that every once in a while, Im on the southside of Chicago, that my mms was going out at the very early hours of the morning. It stopped when I changed my IMEI number on the boost website to reflect my 8350i and then stood on the phone with the rep and forced them to resignal my cell phone with the new 8350I IMEI number. They kept telling me that my cell phone was causing a network outage and I would always have problems with my phone because I was not using a boost phone. It wasnt until the sixth, yes literally the sixth supervisor?manager got on the phone and after a 20 minute rant, he finally reset my cell. Have not had a mms issue since.
Just a thought... Oh and have anyone else had this issue with customer service? Especially if they said u are the cause of network problems?!?!
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Old 09-19-2009, 09:20 AM
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Nextel was having a network wide MMS and SMS problem the other day. I called and talked to a Nextel rep Thursday evening and she told me that the texts were not being received or sent for a while. They figured it out late Thursday becuase I started to get a bunch of texts from people that were not with Nextel all at once. You could look at the time they were sent during the day. I was able to get a $30.00 credit to my bill for having that issue. I told them I wont happy with paying my bill in full price and only getting half the service so they ended up giving me a credit.
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Old 10-17-2009, 11:02 PM
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did anyone ffind a answer to how to make mms work again
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Old 10-17-2009, 11:28 PM
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im having problems with mines as i type ive had the phone for one week everythign was working good but tonight i couldnt receive ro send text when i received im doing a battery pull right now and see if it fixes the problem
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Old 10-19-2009, 01:08 AM
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same problem here.. i can receive messages but cant send. this is what appears when i scroll to reply.."no mms sevice record,message cannot be sent. you will only be able to save draft"..i flashed my 8350i and every other feature works fine..help?anybody?
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