MEMORIAL DAY SALE: Save 15% on ALL BlackBerry Accessories! Use Coupon Code MEM12.
Join Our 3 MILLION+ Members Today! Register Here | Login
Go Back   BlackBerry Forums at CrackBerry.com > BlackBerry Smartphone Help and Discussion Forums > Tips, How To & FAQ

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
    Thread Author   #1  
Old 03-31-2009, 09:46 PM
CrackBerry Addict
Device(s): 9650 (Bold)
Carrier: Verizon
 
Location: Atlanta, GA
Join Date: Dec 2008
Posts: 991
Likes Received: 0
Thanked 0 Times in 0 Posts
Thumbs up Windows 7 and Vista USB Fix By bmerdinian

bmerdinian
CrackBerry Addict
Device Model: 9530 (Storm)
Carrier: Telus
PIN: 3057B76A Join Date: Jan 2009
Location: Canada
Posts: 709

bmerdinian authored this fix and ask If I would start a thread for it...here it is Great Job!
Windows 7 USB issue ( RESOLVED )
________________________________________
After struggling with the VISTA and Windows 7, not sleeping nights to figure why Vista and 7 were the only ones that were bricking my phones. Finally this battle came to an end. Read below for the FIX!!!! I was bricking every phone that tried to update the OS with Windows 7 and Vista. DM now runs way better than ever!!!!!!!

And you are WELCOME.


Method 1

*For Microsoft Windows Vista (and windows 7)
Click Start, and type device manager in the Start Search box.
Click Device Manager in the Programs list.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
In the Device Manager dialog box, expand Universal Serial Bus controllers.
Right-click USB Root Hub and then click Properties.
In the USB Root Hub Properties dialog box, click the Power Management tab.
Remove the check from the Allow the computer to turn off this device to save power check box
. Repeat steps 1 through 4 for each USB Root Hub listed in the Device Manager.


Under Power settings, check the 'USB settings' -> 'USB selective suspend settings' and make sure it is disabled.

Check Thumbnail, highlighted: Open Device manager, Double click on Universal Serial Bus controller at the bottom, Double Click USB Root Hub, Click Power Management on top right, Uncheck Allow Power...

Method 2

*You can disable the USB Selective Suspend feature as a workaround by editing the registry. The USB device may become unresponsive because of a race condition in the Selective Suspend feature. The Selective Suspend feature suspends the USB device to efficiently maintain battery power by enabling the computer to turn off the USB device. However, sometimes this feature may not correctly wake up the USB device. Therefore, the USB device is unresponsive when you try to use it.
You might want to disable this feature for server products where power management is not important or required.
*To disable the Selective Suspend feature, follow these steps:
Click Start and then click Run.
Note If you are running Windows Vista, click Start, and then use the Start Search box.
Type reedit, and then click OK. Registry Editor opens.
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\USB
If the DisableSelectiveSuspend registry entry is present, double-click it. If it is not present, create the entry. To create the entry, follow these steps:
On the Edit menu, point to New, and then click DWORD.
Type DisableSelectiveSuspend, and then press ENTER.
On the Edit menu, click Modify.
In the Value data field, type 1 to disable the Selective Suspend feature, and then click OK.

high.PNG high2.PNG

*WARNING*
It is suggested that you do not attempt to update your BB OS under Windows 7 BETA versions. However, the main problem with the bricking have shown to be partially fixed by following this writeup. If you decide to try it and you brick even after applying this fix, make sure you are aware that even the instructions in this thread How to recover a dead BlackBerry are not fully compatible with Windows 7. It is suggested that if you have the means to use XP or Vista instead.

...JRSCCivic98


__________________
I live for TECH / I Tech for Living

Last edited by Reed McLay; 04-15-2009 at 10:48 PM. Reason: content moderation
Reply With Quote Tip this Post
  #2  
Old 04-01-2009, 09:49 AM
CrackBerry Addict
Device(s): 9550 (Storm2)
Carrier: Verizon
Pin: G 127.0.0.1
 
Location: The buckeye state
Join Date: Sep 2008
Posts: 607
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

nice find! Thanks. Yeah! Now I'm an offical addict
__________________
ShamWOW, you're gonna love my nuts
Reply With Quote Tip this Post
  #3  
Old 04-01-2009, 10:03 AM
CrackBerry User
Device(s): 9530 (Storm)
Carrier: Verizon
 
Location: San Francisco
Join Date: Jan 2009
Posts: 24
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

SWEET! I might actually give windows 7 a shot now!
Reply With Quote Tip this Post
  #4  
Old 04-01-2009, 08:03 PM
CrackBerry Newbie
Device(s): 9530 (Storm)
Carrier: Verizon
 
Join Date: Dec 2008
Posts: 1
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

I just did an upgrade from .103 to .113 on Windows 7 after following these steps and disabling power management options.

Everything worked perfectly and I am now up-and-running on .113. The first reboot took quite a while, but all is well. As in previous leaks, the "Application data could not be restored" error comes up at the end, so make sure you do a manual backup before upgrading.

Thanks for the tips.
Reply With Quote Tip this Post
  #5  
Old 04-09-2009, 07:41 PM
CrackBerry User
Device(s): 9530 (Storm)
Carrier: Verizon
 
Join Date: Apr 2009
Posts: 60
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

All I can say is *BOW* THANK YOU! My wife was going to kill me for bricking her BB, but this info saved me... Anyone with a bricked BB and Windows 7... look no further... the solution WORKS!
Reply With Quote Tip this Post
    Thread Author   #6  
Old 04-09-2009, 09:27 PM
CrackBerry Addict
Device(s): 9650 (Bold)
Carrier: Verizon
 
Location: Atlanta, GA
Join Date: Dec 2008
Posts: 991
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by pb4uxplode View Post
All I can say is *BOW* THANK YOU! My wife was going to kill me for bricking her BB, but this info saved me... Anyone with a bricked BB and Windows 7... look no further... the solution WORKS!
Anything you see authored by bmerdinian is going to work, he a very experienced Tech, spends a lot of time at the blackberryOS.com forum
Reply With Quote Tip this Post
  #7  
Old 04-09-2009, 09:40 PM
CrackBerry Newbie
Device(s): Tour
Carrier: Verizon
 
Location: NC
Join Date: Jun 2008
Posts: 4
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

I wish I had found this information out before yesturday because I bombed my new storm while trying to update to .122 through Windows 7.

Since everyone says this works I am going to give it another shot
Reply With Quote Tip this Post
  #8  
Old 04-09-2009, 09:54 PM
CrackBerry Addict
Device(s): 9530 (Storm)
Carrier: Verizon
Pin: Just Ask
 
Location: DFW
Join Date: Dec 2008
Posts: 597
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

now THIS should be stickied..not some thread just telling everyone to NOT USE WIN 7!!!!11!!one!!

I tried getting a mod to do this a while back with no response
Reply With Quote Tip this Post
  #9  
Old 04-10-2009, 07:25 AM
CrackBerry User
Device(s): 9530 (Storm)
Carrier: Verizon
 
Join Date: Apr 2009
Posts: 60
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

Definitely should be stickied... with a title change to "HOW TO UPGRACE OS WITH WINDOWS 7"... would have saved me some grief last night...
Reply With Quote Tip this Post
  #10  
Old 04-10-2009, 08:00 AM
CrackBerry User
Device(s): 9530 (Storm)
Carrier: Celcom Malaysia
 
Join Date: Mar 2009
Posts: 12
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

Sweet... thanks cruznthru.
Reply With Quote Tip this Post
  #11  
Old 04-15-2009, 10:33 PM
CrackBerry Newbie
Device(s): 8320 (Curve)
Carrier: T-Mobile
 
Join Date: Nov 2008
Posts: 1
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

Seriously, you've saved my f*cking life! I tried to update my BB w/o reading the DONT USE WIN 7 sticky. I fried it. Im exhausted and have work in the morning; and def couldnt walk in there with a "i fried my phone" excuse, 3 days on the job! u've seriously saved me! thank you! thank you! I owe u a beer, steak dinner, anything! thanks man!!!
Reply With Quote Tip this Post
  #12  
Old 04-15-2009, 10:39 PM
CrackBerry Genius of Geniuses
Device(s): ~ Retarded In Mind ~ Storm - It's CLICKTASTIC!!! © / ViPhone 4 - Cuz I'm VIP. 
Carrier: I hate RIM/Carrier VPL Service Books!!! | Truncated Emails... really RIM... really? | KB13677 is BS!
Pin: I'm the Page Ranking person for Crackberry. :p | Don't be a CEO, Search the Forums! | Hybrids Suck!
 
Location: On Safari in the CB jungle. ;)
Join Date: Jun 2007
Posts: 14,367
Likes Received: 7
Thanked 210 Times in 130 Posts
Default

I'm requesting this get stickied with the following disclaimer added to it.

*WARNING*
It is suggested that you do not attempt to update your BB OS under Windows 7 BETA versions. However, the main problem with the bricking have shown to be partially fixed by following this writeup. If you decide to try it and you brick even after applying this fix, make sure you are aware that even the instructions in this thread http://forums.crackberry.com/f3/how-...ckberry-32322/ are not fully compatible with Windows 7. It is suggested that if you have the means to use XP or Vista instead.
Reply With Quote Tip this Post
  #13  
Old 04-15-2009, 10:42 PM
CrackBerry Genius of Geniuses
Device(s): ~ Retarded In Mind ~ Storm - It's CLICKTASTIC!!! © / ViPhone 4 - Cuz I'm VIP. 
Carrier: I hate RIM/Carrier VPL Service Books!!! | Truncated Emails... really RIM... really? | KB13677 is BS!
Pin: I'm the Page Ranking person for Crackberry. :p | Don't be a CEO, Search the Forums! | Hybrids Suck!
 
Location: On Safari in the CB jungle. ;)
Join Date: Jun 2007
Posts: 14,367
Likes Received: 7
Thanked 210 Times in 130 Posts
Default

Oh yeah, and this fix is not needed for Vista... there are no issues under that OS.
Reply With Quote Tip this Post
  #14  
Old 04-16-2009, 12:52 PM
CrackBerry Addict
Device(s): 9530 (Storm) 8830
Carrier: Verizon
 
Location: Central, Ohio
Join Date: Nov 2008
Posts: 519
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

I just finished my first download with the changes to Windows 7 mentioned above and all went well. I was concerned after the last time i tried before i made the changes to Windows bricked my phone......
Good Luck Everyone!!!
Reply With Quote Tip this Post
  #15  
Old 04-16-2009, 07:24 PM
CrackBerry Abuser
Device(s): 9530 (Storm)/ 9630 (Tour)
Carrier: Verizon/Verizon
 
Location: Chicago, IL
Join Date: Dec 2008
Posts: 391
Likes Received: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Hawse771 View Post
now THIS should be stickied..not some thread just telling everyone to NOT USE WIN 7!!!!11!!one!!

I tried getting a mod to do this a while back with no response
I got responses when I told them about it 3 months ago. They told me it didn't fix the problem *rolleyes.* I've also posted it in countless threads where people said they had issues. Course I didn't post method 2.... but w/e.
Reply With Quote Tip this Post
Reply
BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > Tips, How To & FAQ   Windows 7 and Vista USB Fix By bmerdinian

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes