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Old 04-15-2009, 03:32 PM
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Default How To: "Force" an OS Load (for those with DM & AppLoader "fatal Errors")

A lot of people have been having issues with their DM or AppLoader programs while running later version OS's. Most have been able to get to the list of items on the phone, and then when going to populate the list with the new OS it give a "Fatal Error" and has to shut down.

This is a solution for you to be able to load an OS on your phone, but DO NOT use this every time you load an OS unless you really have to. I would personally go through all of the steps to try to get your DM or AppLoader to work correctly before resorting to this method, but if you must, you must.

WARNING - By loading an OS this way you will lose all third-party apps. BACKUP your phone before doing this as it will wipe all of your setting, contacts, mail setting and basically and data on your phone.

INSTRUCTIONS (You better have backed up your phone already!)

1) Take the battery out of your Storm

2) On your computer, go to Program Files>Common Files>Research In Motion>AppLoader and open up the Loader.exe

3) Plug your phone into your computer with the battery still OUT

4) Click "Next"

5) Your drop down menu will either read "unknown" or it will display your PIN. Hit "Next"

6) If you have a password, enter it and hit "Next". If you dont have one skip this step

7) You will see the Loader.exe trying to connect to the device, immediately put the battery back into the phone

8) The list of items should be the next screen to come up! If the OS on the screen is not the one you wanted, or if there is no OS software on the list, you can click the "Add..." button, find the folder the OS you want is in and open all files in that folder.

9) Once the list is populated with all of the software that you want, be sure to check or uncheck to your specifications

10) Hit "Next"

11) After its done loading you will have to use DM to restore all of your data, and then go and get your apps back from wherever you originally downloaded them from


Hope this helps.
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  #2  
Old 04-26-2009, 06:17 PM
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Thank you for the instructions.

For some reason the new handheld 8330 verizon just sent me needed this 'fix' to upload the OS.

Respect.
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Old 04-29-2009, 12:34 AM
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Great thread, very useful.
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Old 04-29-2009, 12:42 AM
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very useful, thanks
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Old 04-29-2009, 10:32 PM
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Default Any other ideas

I followed the instructions. Any other ideas? I am getting the error "Unable to reconnect to the device during a multi-stage load operation."

I have tried eveyrthing I have seen on the site. Am I missing something or any suggestions would be greatly appreciated!

Last edited by andybrydon; 04-29-2009 at 10:36 PM.
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  #6  
Old 04-30-2009, 02:08 PM
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these are the same steps as the BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry
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Old 04-30-2009, 02:32 PM
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    Thread Author   #8  
Old 04-30-2009, 02:43 PM
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Quote:
Originally Posted by m3grady2 View Post
these are the same steps as the BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry
Yes, they are basically the same steps, but the reasoning for starting this thread with that title is for those who are searching on a fix for that specific issue.

At the time I posted this, a whole bunch of people were running into this problem, so why not help them out all at once, right?
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Old 04-30-2009, 02:45 PM
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The title of this threads makes me think this is comparable to raping your device...

Which gives new meaning to "technophile".

Hehe

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Old 05-24-2009, 10:51 PM
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Thank you very much. This saved me. Who would have thought to take the battery OUT. I appreciate it very much.




Quote:
Originally Posted by graspDESIGN View Post
A lot of people have been having issues with their DM or AppLoader programs while running later version OS's. Most have been able to get to the list of items on the phone, and then when going to populate the list with the new OS it give a "Fatal Error" and has to shut down.

This is a solution for you to be able to load an OS on your phone, but DO NOT use this every time you load an OS unless you really have to. I would personally go through all of the steps to try to get your DM or AppLoader to work correctly before resorting to this method, but if you must, you must.

WARNING - By loading an OS this way you will lose all third-party apps. BACKUP your phone before doing this as it will wipe all of your setting, contacts, mail setting and basically and data on your phone.

INSTRUCTIONS (You better have backed up your phone already!)

1) Take the battery out of your Storm

2) On your computer, go to Program Files>Common Files>Research In Motion>AppLoader and open up the Loader.exe

3) Plug your phone into your computer with the battery still OUT

4) Click "Next"

5) Your drop down menu will either read "unknown" or it will display your PIN. Hit "Next"

6) If you have a password, enter it and hit "Next". If you dont have one skip this step

7) You will see the Loader.exe trying to connect to the device, immediately put the battery back into the phone

8) The list of items should be the next screen to come up! If the OS on the screen is not the one you wanted, or if there is no OS software on the list, you can click the "Add..." button, find the folder the OS you want is in and open all files in that folder.

9) Once the list is populated with all of the software that you want, be sure to check or uncheck to your specifications

10) Hit "Next"

11) After its done loading you will have to use DM to restore all of your data, and then go and get your apps back from wherever you originally downloaded them from


Hope this helps.
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  #11  
Old 05-25-2009, 07:43 PM
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please help me i did all the steps and still not working!!!1
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Old 05-25-2009, 08:17 PM
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Quote:
Originally Posted by danielpalazuelos View Post
please help me i did all the steps and still not working!!!1
I just used this yesterday. What is the problem you're experiencing?
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Old 06-01-2009, 11:01 PM
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mines isnt working either. it goes through all the steps until "waiting for device initialization" and the storm shows the loading square then goes back to the reload software: 507 screen. then the loader says "failed to reconnect to device durin multi stage opperation"
please help me!
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Old 06-02-2009, 11:33 PM
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After 10hrs of frustration....lol....this thread also works for the Pearl 8130 from Verizon.....Thanks soo much.....Thank God I backed everything up first...
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  #15  
Old 07-03-2009, 03:00 AM
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Thank you very much for this. It saved my Storm when I was messing around with a hybrid and was stuck at a white screen.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Storm > Storm OS Discussion   How To: "Force" an OS Load (for those with DM & AppLoader "fatal Errors")

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