Can't receive or send pic msgs

TankSinatra · Thread Author #1 07-04-2009, 09:02 AM

whats up! people are sending pics to me and I'm not getting any of them. Can anyone help?

ClintRo · #2 07-04-2009, 09:57 AM

Try sending a test message to yourself! Do you have a Blackberry data plan?

Posted from my CrackBerry at wapforums.crackberry.com

fatboy97 · #3 07-04-2009, 11:15 AM

Clint you don't need a Blackberry Data Plan to send pictures... it's part of T-Mobile's text messaging... but sending one to themself should fix the problem.

lantash · #4 07-04-2009, 04:07 PM

i had the same problem when i first got my blackberry. you need to add the blackberry feature enabler, it's a free add-on

fatboy97 · #5 07-04-2009, 05:08 PM

Quote:

Originally Posted by lantash

i had the same problem when i first got my blackberry. you need to add the blackberry feature enabler, it's a free add-on

I did not add any Enabler feature or app.

ClintRo · #6 07-04-2009, 05:11 PM

Cool thanks fatboy.... I thought I recalled some people having to add something if they didn't have the txt or blackberry data plan.

Posted from my CrackBerry at wapforums.crackberry.com

es_bih · #7 07-04-2009, 08:25 PM

I'm having the same problem right now... I got a BB data plan... and am on T-Mobile, sent myself one, been receiving them earlier today from other phones, and none actually get through... I get a 333 message from T-Mo stating that I need to log-on and view it, which is ridiculous. Since they're off today for the 4th, I will have to contact someone tomorrow.

ClintRo · #8 07-04-2009, 08:38 PM

Customer service should be there today.

Posted from my CrackBerry at wapforums.crackberry.com

es_bih · #9 07-04-2009, 09:12 PM

Quote:

Originally Posted by ClintRo

Customer service should be there today.

Posted from my CrackBerry at wapforums.crackberry.com

They're off today... it is the 4th... I already called.

fatboy97 · #10 07-04-2009, 09:14 PM

Quote:

Originally Posted by es_bih

I'm having the same problem right now... I got a BB data plan... and am on T-Mobile, sent myself one, been receiving them earlier today from other phones, and none actually get through... I get a 333 message from T-Mo stating that I need to log-on and view it, which is ridiculous. Since they're off today for the 4th, I will have to contact someone tomorrow.

TMO customer service is 611 on your cell.

Posted from my CrackBerry at wapforums.crackberry.com

racheroonie · #11 07-04-2009, 09:26 PM

Did you change phones recently? You might need to configure everything to your new phone, or else you won't get texts or pictures. Happened to me

TankSinatra · Thread Author #12 07-05-2009, 05:10 PM

hey guys< thanks for the help. But I have the unlimited data plan and I sent a pic to myself. Thats what the blackberry guys told me to do. I couldn't do it at first, the bblady had to reset my web connection. But I'm still having problems. And if they do come through it takes almost all day to receive them. And I can't send them at all. Whats this "blackberry feature enabler" you're talking about? Thanks again for the help.

bell_bella604 · #13 07-05-2009, 05:15 PM

i dont think pic msg is included they charge u extra

TankSinatra · Thread Author #14 07-05-2009, 05:47 PM

its not included in the unlimited plan?

fatboy97 · #15 07-05-2009, 05:49 PM

Quote:

Originally Posted by TankSinatra

hey guys< thanks for the help. But I have the unlimited data plan and I sent a pic to myself. Thats what the blackberry guys told me to do. I couldn't do it at first, the bblady had to reset my web connection. But I'm still having problems. And if they do come through it takes almost all day to receive them. And I can't send them at all. Whats this "blackberry feature enabler" you're talking about? Thanks again for the help.

It's for people that do not have a BB Data Plan... it sounds like your provider has something not quite setup correctly for your account.