Broken Key - BB 8900 HELP!!! - Page 2

truazn · #16 03-09-2009, 02:51 AM

That sucks. This is the first time I've seen that happen.

claykin · #17 03-09-2009, 08:35 AM

Quote:

Originally Posted by Krmlxtsy

I haven't heard anything like that from locals in the us... Good luck with that

Posted from my CrackBerry at wapforums.crackberry.com

The phone has been available in Europe longer. I'm suspecting the problem will surface here sooner or later...

kae.rae · #18 03-09-2009, 09:24 AM

Mine is broken here in canada too. Noticed last week and am going to try and see if I can bring it back to rogers.
Not too comfortable with changing it myself so I hope they can exchange it.

Posted from my CrackBerry at wapforums.crackberry.com

ClintRo · #19 03-09-2009, 10:36 AM

No issue with my T-Mobile USA... I thought the same thing when I first saw how skinny the plastic was!!

Doctor A · #20 03-09-2009, 11:20 AM

Mine is T-Mobile Germany 8900. So far so good but who knows? Mine was made in Mexico and I think the ones that are sold here as well so really do not know if German versus USA should really make a difference.

Doc

aleshaleigh · #21 03-09-2009, 07:46 PM

It happened to me too! I haven't dropped it and have had it for ALMOST 3 weeks. About 3 days ago I noticed a hairline crack underneath the trackball and when I push on the menu and arrow keys it gets bigger (obviously). I haven't decided what I want to do about this yet....

jembo · #22 03-09-2009, 08:07 PM

I hope this doesn't happen to me

aleshaleigh · #23 03-09-2009, 08:44 PM

Oh and I am in the US and have one of the Feb 12 2009 units....

neiltluck · #24 03-10-2009, 06:45 AM

I have the same problem on T-Mobile in the UK. Ha the unit for maybe two months and it hasnt been dropped at all.

T-Mobile won't change the unit, so I'm stuck with finding a replacement keyboard over here somewhere

claykin · #25 03-10-2009, 07:57 AM

I suspect RIM will shortly make a modification to the plastic mold to alleviate this problem. I wouldn't run out and buy a new keypad so quick. Wait until a new design is released.

Theou · #26 03-10-2009, 08:41 AM

had same problem and it even broke on both sides. but tmobile did change my device!
the new device....guess what? had it for four days and it broke on the upper side only. lower side is standing strong so far.....

FobBerry · #27 03-10-2009, 08:48 AM

I have wobbly send and end keys, anyone else got that?

claykin · #28 03-10-2009, 03:11 PM

Quote:

Originally Posted by Theou

had same problem and it even broke on both sides. but tmobile did change my device!
the new device....guess what? had it for four days and it broke on the upper side only. lower side is standing strong so far.....

Do you have large fingers? I agree there's probably a design weakness here, but you are having some seriously bad luck.

Where is your phone manufactured? Decal under battery.

apU823 · #29 03-10-2009, 03:27 PM

my 3(r) key is also broken. it doesn't register half the time. I have to really mash it in there to get it to register.

luckly i realized within 14 days and TMo is sending me a new one!

claykin · #30 03-10-2009, 05:11 PM

Quote:

Originally Posted by apU823

my 3(r) key is also broken. it doesn't register half the time. I have to really mash it in there to get it to register.

luckly i realized within 14 days and TMo is sending me a new one!

Did that key work previously? You may have gotten some debris (i.e. sand) stuck behind the button. A can of compressed air is your friend.