I have a Bold about a month old. Every so often, the phone resets itself. When it does, it gives me this series of "null exception" error messages and certain things aren't available - such as pre-established / set up quick keys and profiles on the main screen. What is wrong with this thing? Do I need to get a warranty service of some sort done on this phone?
It happened to me as well - but on first/stock OS firmware year and a half ago.... So yes - upgrade to latest official firmware - you can find link here on forum
I have a Bold about a month old. Every so often, the phone resets itself. When it does, it gives me this series of "null exception" error messages and certain things aren't available - such as pre-established / set up quick keys and profiles on the main screen. What is wrong with this thing? Do I need to get a warranty service of some sort done on this phone?
What OS are you on? Reloading / Upgrading the OS might resolve the issue.
Device Model: Factory stock, I swear it! That's how it came from ATT!
Carrier: AT&T
PIN: ball is not dead...
Join Date: May 2009
Location: Phoenix; it's not the heat, it's the stupidity
Posts: 280
Suggestion...try to find other threads that share your problem...then start with the easiest to implement / easiest to revert fix first. So many members jump on the 'Upgrade your OS' bandwagon when there may be a much easier fix available...read about how many upgrades go foul and the new headaches created.
Suggestion...try to find other threads that share your problem...then start with the easiest to implement / easiest to revert fix first. So many members jump on the 'Upgrade your OS' bandwagon when there may be a much easier fix available...read about how many upgrades go foul and the new headaches created.
actually no, since it's specifically a firmware problem.
Phone resets itself! 
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