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07-03-2009, 10:28 PM
| | CrackBerry User Device Model: 9000 (Bold) / Samsung Rant Carrier: AT&T / Sprint | | Join Date: Jul 2009 Location: Ann Arbor, Michigan
Posts: 18
| |  BB Bold questions
I just got mine today -- upgraded from a 1st generation iPhone. Pretty happy so far except for two things ...
1. My BB e-mail will receive e-mail, but not send.
and
2. It will not connect to my wireless router (brand new Linksys N Extreme Range configured for WEP security - which is set to a max of 50 users), but the router thing is probably the router since I couldn't get the iPhone to connect to it either ... but my laptop (MacBook) will.
Since tomorrow is a holiday, so the AT&T store won't be open to question this stuff ... does anyone know what's up?
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07-03-2009, 10:30 PM
|  | F29 Device Model: 9000, 9700 & iPhone 3GS 32Gigger Carrier: T-Mobile PIN: you against the wall!! | | Join Date: Jan 2008 Location: L.A & OC, Southern Cal
Posts: 6,357
| |
Quote:
Originally Posted by melrayne  I just got mine today -- upgraded from a 1st generation iPhone. Pretty happy so far except for two things ...
1. My BB e-mail will receive e-mail, but not send.
and
2. It will not connect to my wireless router (brand new Linksys N Extreme Range configured for WEP security - which is set to a max of 50 users), but the router thing is probably the router since I couldn't get the iPhone to connect to it either ... but my laptop (MacBook) will.
Since tomorrow is a holiday, so the AT&T store won't be open to question this stuff ... does anyone know what's up? | Login to BIS and resend your service books. BlackBerry Internet Service
And if you haven't created a BIS account, you can create it using that link I
provided as well.
__________________
"In this world there are two types of people my friend. Those with loaded guns, and those who dig. You dig!" - Clint Eastwood in The Good, The Bad, And The Ugly |
07-03-2009, 10:35 PM
| | CrackBerry User Device Model: 9000 (Bold) / Samsung Rant Carrier: AT&T / Sprint | | Join Date: Jul 2009 Location: Ann Arbor, Michigan
Posts: 18
| |
Quote:
Originally Posted by forever29 Login to BIS and resend your service books.
And if you haven't created a BIS account, you can create it using that link I
provided as well. | Thank you very much. 
I tried it, and when I enter my PIN and IMEI, it says I am unable to connect using html, use my device?
But I can't use the device to connect yet.
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07-03-2009, 10:39 PM
|  | CrackBerry Abuser Device Model: 9000 (Bold) Carrier: AT&T/Cingular | | Join Date: Feb 2009 Location: Central Florida
Posts: 306
| |
Did you try to set up BIS from your Bold? Go to your setup folder and click on Personal Email Setup.
Posted from my CrackBerry at wapforums.crackberry.com
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07-03-2009, 10:40 PM
| | F29 Device Model: 9000, 9700 & iPhone 3GS 32Gigger Carrier: T-Mobile PIN: you against the wall!! | | Join Date: Jan 2008 Location: L.A & OC, Southern Cal
Posts: 6,357
| |
Quote:
Originally Posted by melrayne Thank you very much.
I tried it, and when I enter my PIN and IMEI, it says I am unable to connect using html, use my device?
But I can't use the device to connect yet. | Do you have the small Blackberry logo next to the 3G on your homescreen?
__________________
"In this world there are two types of people my friend. Those with loaded guns, and those who dig. You dig!" - Clint Eastwood in The Good, The Bad, And The Ugly |
07-03-2009, 10:43 PM
| | CrackBerry User Device Model: 9000 (Bold) / Samsung Rant Carrier: AT&T / Sprint | | Join Date: Jul 2009 Location: Ann Arbor, Michigan
Posts: 18
| |
Quote:
Originally Posted by sdmcwilliams Did you try to set up BIS from your Bold? Go to your setup folder and click on Personal Email Setup.
Posted from my CrackBerry at wapforums.crackberry.com | Yes. I set all that up and created a BB e-mail when I got it. It's the BB e-mail that it is receiving, but not sending.
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07-03-2009, 10:44 PM
| | CrackBerry User Device Model: 9000 (Bold) / Samsung Rant Carrier: AT&T / Sprint | | Join Date: Jul 2009 Location: Ann Arbor, Michigan
Posts: 18
| |
Quote:
Originally Posted by forever29 Do you have the small Blackberry logo next to the 3G on your homescreen? | Yes. There is a small BlackBerry logo next to the 3G on my homescreen.
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07-03-2009, 10:46 PM
| | F29 Device Model: 9000, 9700 & iPhone 3GS 32Gigger Carrier: T-Mobile PIN: you against the wall!! | | Join Date: Jan 2008 Location: L.A & OC, Southern Cal
Posts: 6,357
| |
Quote:
Originally Posted by melrayne Yes. I set all that up and created a BB e-mail when I got it. It's the BB e-mail that it is receiving, but not sending. | Use that same username and password you made when you created it on
your phone. You need to login and send service books for the accounts you created.
__________________
"In this world there are two types of people my friend. Those with loaded guns, and those who dig. You dig!" - Clint Eastwood in The Good, The Bad, And The Ugly |
07-03-2009, 10:50 PM
| | CrackBerry User Device Model: 9000 (Bold) / Samsung Rant Carrier: AT&T / Sprint | | Join Date: Jul 2009 Location: Ann Arbor, Michigan
Posts: 18
| |
Quote:
Originally Posted by forever29 Use that same username and password you made when you created it on
your phone. You need to login and send service books for the accounts you created. | It says invalid username or password, even though I double and triple checked it with my device.
I have a feeling I'm going to be at the AT&T store on Sunday ...
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07-03-2009, 10:51 PM
| | F29 Device Model: 9000, 9700 & iPhone 3GS 32Gigger Carrier: T-Mobile PIN: you against the wall!! | | Join Date: Jan 2008 Location: L.A & OC, Southern Cal
Posts: 6,357
| |
Quote:
Originally Posted by melrayne It says invalid username or password, even though I double and triple checked it with my device.
I have a feeling I'm going to be at the AT&T store on Sunday ... | Try to do it by logging in with the device.
__________________
"In this world there are two types of people my friend. Those with loaded guns, and those who dig. You dig!" - Clint Eastwood in The Good, The Bad, And The Ugly |
07-03-2009, 10:58 PM
|  | CrackBerry Master Device Model: 9000 (Bold) Carrier: AT&T/Cingular | | Join Date: Oct 2008 Location: Farmington Hills, Michigan
Posts: 1,189
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You can also call AT&T tonite till 11 PST. But Forever29 is directing you correctly
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07-03-2009, 11:00 PM
| | CrackBerry User Device Model: 9000 (Bold) / Samsung Rant Carrier: AT&T / Sprint | | Join Date: Jul 2009 Location: Ann Arbor, Michigan
Posts: 18
| |
Quote:
Originally Posted by forever29 Try to do it by logging in with the device. | Hmm. It's not connecting to the internet. Keeps saying "You can not access this site in this manner."
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07-03-2009, 11:02 PM
| | CrackBerry Master Device Model: 9000 (Bold) Carrier: AT&T/Cingular | | Join Date: Oct 2008 Location: Farmington Hills, Michigan
Posts: 1,189
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Melrayne if you call AT&T ask for Tier Two Blackberry support team
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07-03-2009, 11:02 PM
| | F29 Device Model: 9000, 9700 & iPhone 3GS 32Gigger Carrier: T-Mobile PIN: you against the wall!! | | Join Date: Jan 2008 Location: L.A & OC, Southern Cal
Posts: 6,357
| |
Quote:
Originally Posted by melrayne Hmm. It's not connecting to the internet. Keeps saying "You can not access this site in this manner." | If it's not letting you login from your PC, then call ATT CS and have them send you directly to tech support. And just ask them to reset your username and password.
Posted from my CrackBerry at wapforums.crackberry.com
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07-03-2009, 11:04 PM
| | CrackBerry User Device Model: 9000 (Bold) / Samsung Rant Carrier: AT&T / Sprint | | Join Date: Jul 2009 Location: Ann Arbor, Michigan
Posts: 18
| |
Quote:
Originally Posted by msaster You can also call AT&T tonite till 11 PST. But Forever29 is directing you correctly | Quote:
Originally Posted by msaster Melrayne if you call AT&T ask for Tier Two Blackberry support team | Thank you very much for your help -- I may end up doing that. I got a BlackBerry Pearl on the Sprint network when they first came out and got very frustrated when that would not work in New York City for some reason (I live in Michigan), and instead of dealing with it, I took it back and switched it out for another brand of phone. I'm pretty determined to figure it out this time. | | |
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