New to Blackberry - how do you reset?

[s2000]

I've used Treo's for years and just switched to BB 8130. I tried to download a program from Handango and my BB is stuck in a loop. The screen has been showing an hourglass for 2 hours. I removed the battery but it had no effect. Can anyone help me?

[chucky_b]

removing the battery is the first step to take...try removing it again, and leave it out for 30 seconds...then put it back in...the BB will hourglass for about 2-5 minutes before booting back up (if it does)

if it doesn't boot up, you're looking at a device OS reload....you need a PC, the BB Desktop Manager software (on the CD), and the BB device software (from you're carrier's website).

[s2000]

Wow. Your response was fast. I appreciate that. I'll try what you said. Thanks

[R33C3]

Or Alt. + LEFT Shift + Del.

For a soft restart

[s2000]

The only shift key I see on the 8130 is the same key as the # key. The alt key is the down arrow key on the left and the delete key is labeled "delete." I'm I missing something regarding the "left shift?"

[sher_zx6r]

The Pearls only have one shift key. The Curves have two. Try leaving the battery out longer, two hours or more. This works most times.

[sher_zx6r]

Here is a link for a free soft reset program. No longer will you have to physically pull your battery. Works slicker than $&!# through a goose.

geek and proud - BlackBerry Software