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02-10-2008, 07:58 AM
| | CrackBerry User Device Model: 8130 (Pearl) Carrier: AllTel | | Join Date: Feb 2008
Posts: 11
| |  fix my mms AllTel!
So I have had both my BB 8130 pearl and my service with AllTel for only a couple of months. The only issue I have yet to find a solution for is not being able to use mms on a mms capable phone. Especially when I'm paying for it. AllTel customer support informs me that the issue is with RIM and that they are supposed to be making a fix but nobody knows when and I have not found any information on RIM website. What's going on? Why is it that AllTel releases os ver. 4.3 before anybody else yet RIM can't seem to make it compatible with the AllTel network. Somebody has to be shuff their feet here. I have searched everywhere I can think of to fix this problem to no avail. Give me some ideas on who I should talk to in able to resolve this issue. Thanks people. Love the site
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02-10-2008, 10:22 AM
|  | CrackBerry Master Device Model: 8130 (Pearl) Carrier: Sprint/Nextel | | Join Date: Dec 2007 Location: Chicago,IL
Posts: 1,303
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Sprint users have a different problem. Sprint won't enable MMS(PictureMail) on their device. Their stance is "It's a business decision."
That blows. I don't believe it is a RIM issue because Verizion is also a CDMA network like Alltel and Verizon has it working. I think they are feeding you a line to get you off the phone.
__________________
“Common sense is the knack of seeing things as they are, and doing things as they ought to be done.” C. E. Stowe
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02-10-2008, 11:58 AM
|  | CrackBerry Addict Device Model: 8330 Carrier: Alltel | | Join Date: Dec 2007 Location: North Iowa
Posts: 575
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The 8130 hardware is mms capable, it's software, however, is not. And it's a RIM issue. I think they (RIM) are incorporating a fix for this, and other issues into a bigger release of OS upgrade across several models that is taking a bit longer than they anticipated...see the related discussions elsewhere on these boards for discussion of OS 4.5
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02-10-2008, 12:01 PM
| | CrackBerry Master Device Model: 8130 (Pearl) Carrier: Sprint/Nextel | | Join Date: Dec 2007 Location: Chicago,IL
Posts: 1,303
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I'm having a hard time with that. Then why is Verizon able to use MMS on the same software.
__________________
“Common sense is the knack of seeing things as they are, and doing things as they ought to be done.” C. E. Stowe
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02-10-2008, 12:05 PM
| | CrackBerry Master Device Model: 8130 (Pearl) Carrier: Sprint/Nextel | | Join Date: Dec 2007 Location: Chicago,IL
Posts: 1,303
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And why can US Celluar send MMS on the same CDMA software as well.
__________________
“Common sense is the knack of seeing things as they are, and doing things as they ought to be done.” C. E. Stowe
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02-10-2008, 12:36 PM
| | CrackBerry Addict Device Model: 8330 Carrier: Alltel | | Join Date: Dec 2007 Location: North Iowa
Posts: 575
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The release version of the 8130 software for USC is 4.3.0.170, where Alltel's release is version 4.3.0.149
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02-10-2008, 12:44 PM
| | CrackBerry Master Device Model: 8130 (Pearl) Carrier: Sprint/Nextel | | Join Date: Dec 2007 Location: Chicago,IL
Posts: 1,303
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Verizon is v4.3.0.60 MMS Works
Sprint is v4.3.0.137 No MMS
Alltell is v4.3.0.149 No MMS
USC is 4.3.0.170 MMS Works
I am missing your point. It doesn't have to do with the software. It is able releasing service books, which is dependent on carrier.
By the way, I do have the Sprint 8130 but using the USC software verision. It still doesn't work.
__________________
“Common sense is the knack of seeing things as they are, and doing things as they ought to be done.” C. E. Stowe
Last edited by orle8050; 02-10-2008 at 01:09 PM.
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02-10-2008, 01:10 PM
| | CrackBerry Addict Device Model: 8330 Carrier: Alltel | | Join Date: Dec 2007 Location: North Iowa
Posts: 575
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Obviously, different versions of the software have different capabilities. It's true of every other electronic device I've ever had with upgradeable firmware. Service books and the OS interact. Right now, Alltel is waiting for RIM to release software to enable mms.
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02-13-2008, 11:34 PM
| | CrackBerry User Device Model: 8330 (Curve) Carrier: Verizon | | Join Date: Sep 2007
Posts: 17
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When I got my 8830 last summer, I went round and round with Alltel about this. I was finally told by someone in customer service that Alltel uses Erickson for their MMS messaging and Erickson did not have the capability to send or receive MMS on their system. I suggested that they change to some other company that had the capability. Not sure if this was a line of bull or not. But I agree we are paying for a service that we cannot use to send or receive.
Posted from my CrackBerry at wapforums.crackberry.com
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02-16-2008, 07:46 PM
|  | CrackBerry Abuser Device Model: 9530 (Storm) Carrier: Verizon PIN: 309398AF | | Join Date: Oct 2007 Location: Raleigh, NC
Posts: 177
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I had a palm treo 650, and I had this fight with alltel... Its not that the phones don't support it, its the fact that alltel doesn't allow it for there smart phones... I was told something along the lines of... You have data, and the internet, and email, why do u need mms.
Posted from my CrackBerry at wapforums.crackberry.com
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02-19-2008, 06:54 PM
|  | CrackBerry User Device Model: 8130 (Pearl) Carrier: alltel | | Join Date: Feb 2008 Location: Western North Carolina
Posts: 77
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yep, Ive went round and round with the alltel 1-800 number guys. I couldnt belive that I paid for a new blackberry 8130 pearl in january and it will not mms...They tell me that alltel is working on it and they recieve complaints all the time...If I would have known this I may have went with a different carrier...besides that the phone and service are great
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02-20-2008, 03:07 AM
| | CrackBerry User Device Model: 8330 (Curve) Carrier: Verizon | | Join Date: Sep 2007
Posts: 17
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I had the HTC phone with windows moble 5.0, for a short while in Sept 07, which I believe is a smart phone and MMS was available on that.
Posted from my CrackBerry at wapforums.crackberry.com
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02-21-2008, 10:15 PM
|  | CrackBerry User Device Model: 9630 (Tour) Carrier: Verizon | | Join Date: Aug 2007 Location: Appleton, WI
Posts: 65
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For some reason Alltel allows MMS on the two HTC phones they carry, however they block the option for other smart phones, why I don't know? It doesn't make sense that they would allow it on the HTC but not BB or Palm phones. I wish I could use my MMS as well, very frustrating.
However a work around, a very annoying one, is to send it to or have it sent to you via your cell phone email address.
Example: 1234567890@message.alltel.com
Like I said, it's annoying but it is possible.
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02-23-2008, 06:04 PM
| | CrackBerry Newbie Device Model: 8130 (Pearl) Carrier: alltel | | Join Date: Feb 2008
Posts: 1
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The issues with mms on the blackberry on the alltel network has nothing to do with alltel but with rim. Rim is currently working on a fix for the issue. When alltel got the devices from rim and the mms was not working rim was contacted about the issue. as far as paying for mms, your really not your paying for a mms txt/bundle if u dont have a smartchoice plan. If you have a smartchoice plan then the mms is free. So as far as complaining about what your paying for if your txt is working then theres nothing to complain about because thats what you are paying for. When rim gets the mms to working on the blackberry then it will work too. I have friends that work at alltel in retail and tech and they r always talkin about the issue with me cause its nothing they can do about it and they get so many calls on it
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02-23-2008, 06:17 PM
| | CrackBerry Master Device Model: 8130 (Pearl) Carrier: Sprint/Nextel | | Join Date: Dec 2007 Location: Chicago,IL
Posts: 1,303
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See that is what seems weird to me. Verizon has the same device and MMS works. How is it a RIM issue and not an AllTel issue?
Posted from my CrackBerry at wapforums.crackberry.com
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