I just wanted to share what happened on my account. With all the buzz surrounding the release of the Tour, I thought I'd call Sprint to make sure that I was eligible. So let me run through the events since the announcement of the Tour.
1. I logged onto my account and saw that I was only eligible for $75 dollars off on a new phone.
2. I call Sprint to inquire as to why its not $150 dollars since I've been with Sprint since 2000. I find out that my mother's line, which was added to my account in 2005, was the primary number.
3. I ask Sprint to change the primary number to my number instead of my mothers. The rep does that and says that it will appear on my next bill which started 1 July. I think that my account online will indicate $150 off a new phone instead of $75.
4. This morning I log on to my account again and it still says $75 off.
5. I call Sprint again.
6. The rep tells me that I'm not eligible for the 150 until January 2010.
7. I tell her how is that since I've had my Curve since May 2008.
8. She asks me if I got a new phone in January of 2009.
9. I say I dropped my phone and had it replaced in January. The Rep puts me on hold
10. She comes back to tell me that I'm eligible for the $150 off but I have to go through Telesales to get it because of the error in my account.
So if there is anyone out there that is having issues getting the premier discount, be nice to the rep and hopefully they'll be able to help you. She was ready to upgrade my phone right there on the phone, but I'm waiting till 12 July.
Thank you all.

