Emailing not storing who I message

[nigemma]

Hey

I've got a user with a BB 8800 - she is reporting that when she is messaging it is not storing the names so when she types the first couple of characters it picks up a name. She is having to use Lookup everytime which understandably is driving her a bit nuts.

I've looked through quite a few of the options, but can't seem to find where I might be able to fix this....

Any ideas?? Gratefully received!