Network time sync

[billsuds]

When travelling to a different time zone than my home the 8830 does not update itself to display the correct time in the new time zone. Every other phone I've had with Verizon has done this automatically. When I look at time/date under options the network time is correct - its just that it doesn't update the display on the phone. I am I missing a setting or is this just the wat it is?

Thanks,
Bill

[abikasim]

im on the telus network had the same problem as well

[Cliff]

Same question - 'world edition' phone eh? And i have to manually fix the time when switching time zones? And no gps enabled?

Maybe we should petition to have this phone renamed 'stay-at-home edition'. Because So far traveling with this phone has been nothing but inconveinient.

Too bad for those with careers based on travel.

Posted from my CrackBerry at wapforums.crackberry.com

[Lordmichaels]

I switched from Treo and have to say the BBerry is much less problematic. However, the network time issue is truly a pain. I have spent the last couple of days talking to Verizon "experts." The upshot is they said a firmware update was available at the Verison site. There is an August '07 update reported to fix the network time issue, contacts information like adding "categories" to the phone contacts like on Outlook, and other issues. I did the update - takes a bit of time to download and to install. It did ad categories to the contacts, but did NOT fix the network time issue.

Today I've been on the phone three seperate times speaking to techs. The last wanted me to do a hard reset, their standard fix. However, installing the upate does do a hard reset. On hold now for the Blackberry team. Still no resolution.

Not having the time adjust to network sucks. Call Verison and complain, ask for a supervisor, and keep calling.

[rgoeri]

In my experience this is a general problem with Verizon and BB. My previous phones with Verizon always updated to the new time zone but when I switched to the BB7130e I noticed this problem right away. Same with my 8830. In addition, I tried manually adjusting the time zone and then found that all my appointments were off by the time zone difference. This is a nuisance but for now I'm living with it by just relying on my watch, etc., for the current time when I travel.

[Sniperet]

I don't think you will find a BB device that will automatically change the time zone or for that matter a Windows Mobile phone. I know neither my Samsung I600 or Motorola Q did and for the very reasons billsuds related as his problem with appointment times. Having the time zones change automatically could play havoc with your calendar appointments.

[Newton]

I just got off the phone with Verizon Tech support on this issue. I have been advised to set the DATE/TIME Setting to BLACKBERRY instead of NETWORK. I am told this will pull the time from the Blackberry servers instead of the Verizon servers. Won't know if this works until the next time I travel across time zones.

[Sniperet]

Originally Posted by Newton

I just got off the phone with Verizon Tech support on this issue. I have been advised to set the DATE/TIME Setting to BLACKBERRY instead of NETWORK. I am told this will pull the time from the Blackberry servers instead of the Verizon servers. Won't know if this works until the next time I travel across time zones.

Suffice it to say that I don't put much faith in the advice of VZW technical staff. No matter what server you are pulling the time from it will GMT time that is adjusted based on the time zone setting you put on the phone.

[jjamerican]

I have a sprint 8830 and have the same problem. Selecting Blackberry under source didnt change anything. This is really annoying. Calendar appointments should have an associated timezone and should adjust to the proper time corresponding the the time and timezone in the appointment. Does anybody know the answer to this problem?

[hamill]

anyone ever get a resolution to this problem? I am based in the central time zone and just traveled to the east coast and had this problem. I was with two other bb users on both TMO and Sprint and they both had the same problem as well. Can no bb actually switch times automatically?

[chucky_b]

There is no resolution to this problem.

The time on the BlackBerry is controlled by the network time AND the time zone selected. This is primarly for 1 reason, the calendar.

If you want specifics, message me, but the long and the short of it is that if you change time zones due to travel, you have to update your BB time zone. No setting (network vs blackberry vs none) will change this. This is not a "bug", but a feature, and has no chance of being changed any time soon.

[hamill]

Thanks for the response. Not the one that I was hoping for but I guess there is nothing that can be done about it. Thanks.

[chucky_b]

No problem at all.

[ishore]

Originally Posted by Newton

I just got off the phone with Verizon Tech support on this issue. I have been advised to set the DATE/TIME Setting to BLACKBERRY instead of NETWORK. I am told this will pull the time from the Blackberry servers instead of the Verizon servers. Won't know if this works until the next time I travel across time zones.

Well, have you changed time zones and if so did it work?

[JRSCCivic98]

Originally Posted by Newton

I just got off the phone with Verizon Tech support on this issue. I have been advised to set the DATE/TIME Setting to BLACKBERRY instead of NETWORK. I am told this will pull the time from the Blackberry servers instead of the Verizon servers. Won't know if this works until the next time I travel across time zones.

AHAHAHAHAHAHAHAHAHAHAH!!!!!!!!!!!!!!!!!!!!!!!!

Now that's some funny stuff right there. Who is training these stupid monkeys who answer the phone for Verizon. OMG that's funny!

Setting the Time Source to Blackberry means the time is controlled by the PHONE! That means that your phone DOES NOT do any time updates from any outside source.

Geebus that's some funny stuff. Verizon tech support is teh B3st3st!


On a sidenote. Does your PC change timezones automatically when you travel? Why would you think a PC that's also a phone would do this for you automatically? It would be nice if it had dual timezones as in Home and Current and the Current timezone is changed based on GPS location, but we're not there yet. Maybe Google will be cool enough to think out of the box on that one when the GPhone comes out, but sadly I doubt it.