Funny to me... Maybe funny to you?
- I decided to chat with a verizon rep. and I asked her if she thinks verizon should unlock GPS functions on the phone. I truly wasn't expecting an answer like she gave me. I was expecting a stupid copy paste answer. She is only a chat rep and may never have any impact at all and could be lying to please me. But, to me it was humorous.
Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Jessica
Jessica: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: I have a question about upgrading my phne and renewing my contract.
Jessica: I'd be happy to help you with that.
You: If I upgraded my phone with a 2 year contract I have 30 days to cancel the contract without fees?
Jessica: Yes that is correct.
You: Do you know if verizon is going to unlock the GPS capabilities on the BB 8830?
Jessica: At this time we have not been told any thing about it.
You: Do you think verizon should unlock it?
Jessica: You can check with the store.
You: What do you mean?
Jessica: I am sorry I sent you the wrong thing.
Jessica: Yes I think the should.
You: Thank you for answering that question.
Jessica: Is there any thing else that I can help you with?
You: Do you think verizon will unlock it... Basically, I am considering taking my phone back because verizon disabled the full features of a great phone. A phone that works on almost every other network. I am in a diffucult situation because I would like to cancel my plan if verizon is not going to unlock the GPS capabilities, but if they do I would prefer to stay with verizon.
Jessica: I am not sure if there are going to unlock it, I can give you a number that you can call and they can tell you if they are and when.
Jessica: Would you like that number?
You: Really? Yes I would. What is the number to?
Jessica: You can contact our technical support team and they will be able to assist you with this today. The number is 1-888-233-4813.
Jessica: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great day!
Your chat session has been ended by your Verizon Wireless online agent.
OOO... How I hate verizon. I am curious to hear what their technical support team would say.
Anyone speak with Tech support?01-10-08 08:32 PMLike 0 - according to my gf who works with verizon she is saying that it is unlocked now and that navigation is unlocked01-10-08 09:58 PMLike 0
- I agree with click. They say it is unlocked, but you have to pay to use a function on your phone that should be free. You can use their GPS software for 10 bucks a month. There are plenty of people who paid a few hundred dollar to use a phone with GPS capabilities, with Gmaps, Blackberry Maps, Live Search, etc.
But, if your girl does know how (other than paying more money)... I would truly be grateful for her to tell me.01-10-08 11:11 PMLike 0
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Funny to me... Maybe funny to you?
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