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Blackberry 8830 Stuck In "conference Mobile" Mode, i.e. can't make a call! Blackberry 8830 Stuck In "conference Mobile" Mode, i.e. can't make a call!
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  #1  
Old 09-05-2007, 03:55 PM
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Device Model: 8830
Carrier: Verizon
  
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Unhappy Blackberry 8830 Stuck In "conference Mobile" Mode, i.e. can't make a call!
Hi, New Here..... I Have A Blackberry 8830 World Addition. It Will Not Let Me Make Calls From My Address Book. My Options Are: Edit, Delete, Conference Mobile, Sms Text, Full Menu.....it Seems My Call Option Has Been Switched To Conference. It Also Will Not Ring When I Have An Incoming Call Now. Please Help Me!

Thanks
Beth
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  #2  
Old 09-05-2007, 04:04 PM
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Pull battery, wait 30 seconds and then put the battery back in. It's a known bug with the 8830's.
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  #3  
Old 09-05-2007, 04:23 PM
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Battery pulls are a temporary fix for the call collision problem. Go here and download the "Device v4.2 Software" and it will fix the problem. Can I get this as a sticky...this must be the 40th thread started about this same problem!?!
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  #4  
Old 09-05-2007, 05:15 PM
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Quote:
Originally Posted by TreyStyles View Post
Battery pulls are a temporary fix for the call collision problem. Go here and download the "Device v4.2 Software" and it will fix the problem. Can I get this as a sticky...this must be the 40th thread started about this same problem!?!
OK...40 may be a bit of an exaggeration. But there's been quite a few.
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  #5  
Old 09-05-2007, 05:51 PM
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how do I determine what version my BB currently has on it?
Thanks, Ramona

I just looked on the software that is on my PC and it says Version 4.2.2.12 (March 19/07). Is that the latest?
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Last edited by Ramona S.; 09-05-2007 at 05:59 PM.
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  #6  
Old 09-06-2007, 09:28 PM
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Latest version is 4.2.2.148. Update can be found on the VZW website; you just have to authenticate using your wireless number.
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  #7  
Old 09-07-2007, 02:42 PM
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Quote:
Originally Posted by Ramona S. View Post
how do I determine what version my BB currently has on it?
Thanks, Ramona

I just looked on the software that is on my PC and it says Version 4.2.2.12 (March 19/07). Is that the latest?
Go to Options -> About

If you don't see v4.2.2.148 on the third line, then you should run the upgrade.
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  #8  
Old 09-07-2007, 08:17 PM
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Can you give me DETAILS how to upgrade?? I am always sooooooooooo nervous doing that type of thing.
Ramona
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  #9  
Old 09-07-2007, 09:53 PM
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Go here, download and install the software. Then, from your pc delete the vendor file (do a search on your pc for it. Also, make sure your system is set to show ALL files, including hidden ones).

Now, connect your BlackBerry to Desktop Manager, and it should start the install of the newer OS. If it doesn't, then something is not right...
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  #10  
Old 09-07-2007, 11:31 PM
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You also have to make sure the desktop software is installed. Although I didn't delete any vendor files. What does that do nav?
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  #11  
Old 09-08-2007, 06:34 AM
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Forces the system to see there is a new OS installed, and thus it does an upgrade...
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  #12  
Old 09-08-2007, 12:45 PM
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Makes sense. Thanks for the good info!
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