[cheflionfoot]

I asked this before but can't find it in the forums. Everytime I reset my bb, messenger erases the contacts in messenger and moves them to pending and sends out a new request to all my contacts. Any advice on how to stop that other than don't do resets?

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[benzworm]

by resets are you talking about battery pulls?

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[cheflionfoot]

Yes, battery pulls, or auto resets after deleting an application or alt/shift/del

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[benzworm]

that is weird... i'd reinstall the os

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[cheflionfoot]

I did reinstall the os. This started happening with my first os 4.5.0.77 up grade. Now I have OS 4.5.0.102 and the same thing is happening. I even removed and reinstalled BBmessenger and that didn't help!

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[benzworm]

what model do you have, cause .77 is cdma and .102 is gsm

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[Chrisy]

Under

Options
Security
General Settings
Content Protection

Change Content Protection to Disable.

See if that fixes it.

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[benzworm]

that is for something else, isn't it?

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[Chrisy]

i remember reading somewhere on here that there is a bug with 4.5 that messes with BBM if content protection is enabled.

Figured it's worth a try for the OP.

http://forums.crackberry.com/f71/bla...ssenger-79521/

http://forums.crackberry.com/f52/bb-...-issues-70196/


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[cheflionfoot]

The change content protection seems to have worked! Great! Thanks so much, it was getting really annoying. The only thing, what does diableing the content protection do/undo?

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[rachel0179]

Good to hear!

[Chrisy]

Read what JeffH and Reed McLay say about Content Protection.

http://forums.crackberry.com/f2/cont...tection-79437/

i'm glad that fixed it for you! That sounded like an annoying issue.

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[benzworm]

good call chrisy

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[cheflionfoot]

Thanks again all!

[lastraid]

Looks like the day was not wasted when everyone learns something new

[Chrisy]

You're welcome, cheflionfoot.

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[OPTiK]

I disabled content protection and its still showing that dumb message in bb messenger!! Anyway other known way to fix it. I waited so long for the verizon version of OS 4.5 and this bug is ruining my experience ..oh well, time to upgrade to to 4.7 via the storm

EDIT: It did fix it, sorta. My contacts have to refresh their status's for it to kick in, else it says "<Content blah blah>"