Storing PIN in Active Directory

[darkstar3D]

We have a desire to store each user off our BES PIN in Active Directory. I changed the PIM field mapping and performed a test. When you search for the user in AD, you can successfully send a PIN message to the user with the new mapping. My problem however is that if I save that user to my local address book, then the PIN is not saved with it.

Does someone know of a setting that determines what information is saved to the local address book of the device?

Thanks,

Stacy

[sam2500]

If you go to contacts and open the user, click on All Fields. We put our users pin in Miscellaneous Fields.

[darkstar3D]

Sam, do you mean in Outlook?

[sam2500]

Yes in Outlook

[darkstar3D]

On the default settings, the PIN is stored in the user 1 field of an Outlook contact. If I can't get the PIN from AD to a device, I will have go find and modify local contacts. I cant simply delete and readd as the user could have placed additional information in the contact. I would prefer not to go that route as I see many pitfalls along the way.

[sam2500]

I think AD will only populate Global Address List and not contacts.