Installation document.

[kentrg]

Would blackberry server function using dyndns.com. I dont have static IP address.

thanks in advance

[naviwilliams]

It probably would! But, for better consistent service, get a static IP. Bellsouth charge $14.95 for theirs. Not sure where you're located, but...

[sparkomatic]

Thanks for the doc Gary.

We're running Exchange as part of SBS2003 SP2 on a server. I just got another server running Server2003 SP2 for BES Express.

I have all the CD's for SBS2003 but can't seem to find the one I need to install Exchange System Manager on the BES server. Which one is it?

Can I install Exchange System Manager on a BES server or should I be installing BES Express on the SBS2003 server? I'll only have, at most, 10 users for quite awhile. 3 users to start.

Thanks for the help guys!

[GaryCutri]

It is preferred that you don't install the BES software on the Exchange server but it does work perfect. To install the Exchange Systems Manager on another server insert the SBS CD2 and go to the "EXCHSRVR65" directory and double click setp.exe (Note: you need IIS installed before you can install ESM).

Once you run setup.exe an install option screen will appear, on the right hand side select "Exchange Deployment Tools" and "Install Exchange System Management Tools Only" and the second screen that appears. Then scroll to the bottom of the next screen and select "Run Setup Now". You will see a wizard appear, just hit "next" and then "I agree" and then enter your SBS license key. Once you enter the license key the next screen will prompt you for what you would like to install, just select "Custom" to the left of Microsoft Exchange" and then "Install" beside "Microsoft Exchange System Manager". Then just follow the remaining prompts until it is installed. Once completed download and run Exchange SP2 and the machine you just installed ESM on.

[sparkomatic]

Gary, thanks very much. I was able to get Exchange System Manager installed and BES Express too. Just a couple of questions for you if you don't mind.

I'm able to open Blackberry Manager and add myself as a user. It's pulling from the list of users in Exchange but it stays at "Initializing" when I create the user.

I get an email from blackberry.net that keeps going into my junk mail folder. By the way, how do I keep these emails from going into junk? I tried adding "@*.ept.na.blackberry.net" but they still go into junk mail.

When I went through the installation doc, all the test connection check points worked fine.

One weird thing I noticed is that when add myself as a user, it's showing "brandon@enterprise.local" as the email address instead of brandon@enterprise-com.com. Enterprise.local is the domain. Is that right?

I feel like I'm sooo close to this thing working but there's one or two really small things that I haven't figured out yet. Arrrgggh!!! lol

[sparkomatic]

Alright, so I'm still stuck at "Initializing". I've got the blackberry.net emails going into my inbox and not junk mail so that's fixed. Also, my email does show up instead of enterprise.local.

But still can't get wireless activation to work. When I try and connect via USB, it all looks good but I get an error back saying it hasn't recognized the user yet. Very strange. Also, I can generate and send a password and that goes through fine.

To me it seems like there's something on the server causing a problem. I would think that connecting via USB would have to work unless something wasn't right?

[sparkomatic]

I'm having my own little tech support conversation...lol I think there's some kind of mapi error-thingy going on. Here's what the log shows:

[30053] (05/17 14:52:42.674):{0x254} Retry start for user: /o=ENTERPRISE/ou=first administrative group/cn=Recipients/cn=bgomez

[30041] (05/17 14:52:42.674):{0x254} Starting handheld for Brandon Gomez

[40704] (05/17 14:52:42.674):{0x254} MAPIMailbox::MAPIMailbox(2) ServerDN=/o=ENTERPRISE/ou=first administrative group/cn=Configuration/cn=Servers/cn=ECSSBS/cn=Microsoft Private MDB, MailboxDN=/o=ENTERPRISE/ou=first administrative group/cn=Recipients/cn=bgomez

[40739] (05/17 14:52:42.674):{0x254} MAPIMailbox::MAPIMailbox(2) - ResolveName[1] success for DisplayName='/o=ENTERPRISE/ou=first administrative group/cn=Recipients/cn=bgomez'

[40204] (05/17 14:52:42.674):{0x254} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'

[40430] (05/17 14:52:42.690):{0x254} {brandon@enterprise-com.com} MAPIMailbox::MAPIMailbox(2) - Mailbox opened on session 0x013925f8 (ECSSBS)

[40405] (05/17 14:52:42.690):{0x254} {brandon@enterprise-com.com} MAPIMailbox::OpenIPMSubtree - OpenEntry (0x8004010f) failed

[40205] (05/17 14:52:42.690):{0x254} MailboxManager::CloseMailboxSession - closing session

[20154] (05/17 14:52:42.690):{0x254} User Brandon Gomez not started

[50079] (05/17 14:52:42.690):{0x254} 1 user(s) failed to initialize

Any ideas???

[makmaniax]

Hey Sparkomatic, not sure bout the solution but i m also facing such problems with my BES server.. But when u get an error "It Hasn''t recognized the user" , just wait 3-4 mins & let the BES Server recognize it, lolz, then detach USB cable from BES & then reattach it..Sounds weird but It works for me, hopefully it'll help u too..

[GaryCutri]

Your errors are more related to permission issues with the BESadmin account accessing the users mailboxes. Can you confirm you installed the BES as per the instructions on the thread?

[keithki]

How does RIM locate a BES server? Does it find it by IP address, or does it rely on an MX record for the domain?

I have an Exchange server, which has a static IP address, but no MX record for the domain name. Will BES work?

Keith

[skipshean]

I just installed BES 4.1.3 express onto Windows SBS2003...no problems...

Until I tried to access the server via remote desktop connection (RDC). Wouldn't allow me access. I re-ran the Small Business Server connection wizard (CEICW), no joy. Re-applied the Remote Access policies. No joy. Added the domain admins group to the remote administrators group. Nothin.

Any ideas?

Skip
Chicago

[rbeckett]

Remote Desktop Connection and Offline Files are mutually exclusive.
Use mmc console instead.
Ryan

[GaryCutri]

Originally Posted by keithki

How does RIM locate a BES server? Does it find it by IP address, or does it rely on an MX record for the domain?

I have an Exchange server, which has a static IP address, but no MX record for the domain name. Will BES work?

Keith

(The 2 second version) Every BES server has a unique SRP ID. When you turn your BES server on it makes a direct connection to RIM, also your device has a connection to RIM.

[GaryCutri]

Originally Posted by sparkomatic

I'm having my own little tech support conversation...lol I think there's some kind of mapi error-thingy going on. Here's what the log shows:

[30053] (05/17 14:52:42.674):{0x254} Retry start for user: /o=ENTERPRISE/ou=first administrative group/cn=Recipients/cn=bgomez

[30041] (05/17 14:52:42.674):{0x254} Starting handheld for Brandon Gomez

[40704] (05/17 14:52:42.674):{0x254} MAPIMailbox::MAPIMailbox(2) ServerDN=/o=ENTERPRISE/ou=first administrative group/cn=Configuration/cn=Servers/cn=ECSSBS/cn=Microsoft Private MDB, MailboxDN=/o=ENTERPRISE/ou=first administrative group/cn=Recipients/cn=bgomez

[40739] (05/17 14:52:42.674):{0x254} MAPIMailbox::MAPIMailbox(2) - ResolveName[1] success for DisplayName='/o=ENTERPRISE/ou=first administrative group/cn=Recipients/cn=bgomez'

[40204] (05/17 14:52:42.674):{0x254} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'

[40430] (05/17 14:52:42.690):{0x254} {brandon@enterprise-com.com} MAPIMailbox::MAPIMailbox(2) - Mailbox opened on session 0x013925f8 (ECSSBS)

[40405] (05/17 14:52:42.690):{0x254} {brandon@enterprise-com.com} MAPIMailbox::OpenIPMSubtree - OpenEntry (0x8004010f) failed

[40205] (05/17 14:52:42.690):{0x254} MailboxManager::CloseMailboxSession - closing session

[20154] (05/17 14:52:42.690):{0x254} User Brandon Gomez not started

[50079] (05/17 14:52:42.690):{0x254} 1 user(s) failed to initialize

Any ideas???

Have a look at this link:

Blackberry Professional Software and SBS 2003 R2 - BlackBerry Forums