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  #1  
Old 09-05-2007, 03:12 PM
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Default Blackberry Email Blackout

Is there an BB blackout on email in NYC?
Tmobile tells me that "there are issues," and that they are working on it.
  #2  
Old 09-05-2007, 08:19 PM
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I was in New York and New Jersey today and I wasn't able to get any emails. I didn't hear of any blackbout but I just started to get mail at 7:15 p.m. I thought it was unusual not to get any emails on my blackberry and then I checked my desktop and their was 75 messages waiting. I was so annoyed.

A rep at RIM told me that for some reason emails for MSN and Hotmail had an issue today and were not reaching the blackberrys.
I don't know how valid that is, or if they were trying to pacify me but it seems to be working now.

Gia

Last edited by Giavanna; 09-05-2007 at 08:31 PM.
  #3  
Old 09-07-2007, 03:53 PM
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i'm having an issue like that right now actually. i was sitting at work and was curious to notice that i haven't gotten an e-mail for more than an hour, there was a power outage in my building here(work in a verizon building but a cingular user, don't ask hehe) and all data signal went down in my phone, and after taht not a single e-mail even after everything restored.
  #4  
Old 09-07-2007, 04:10 PM
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Default Hotmail not working

I had the same problem yesterday and it is happening again today. I didn't receive any hotmail emails for 6 hours and then had 35 pop up at 7:30 PM last night.

Today I received a few up until 1PM and now, nothing. What a drag!
  #5  
Old 09-07-2007, 04:15 PM
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Default

Not sure if it's related but RIM is redesigning their web site too. The Verizon link for BIS setup is missing now. And I am not getting e-mail on hotmail.com or blackberry.net. It's definitely more wide-spread than NYC. I live in South Florida and have been having the same issues all week.
  #6  
Old 09-07-2007, 04:21 PM
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Default email problems

I have been having "no email" problems all day. I can send email to my Yahoo account, but it doesn't show up on the 8830. all stopped a 8:15am EDST.. I am in R.I.
  #7  
Old 09-07-2007, 04:25 PM
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There is an issue! RIM are working on it, but it seems to be back to normal now. Well, here i GA at least...
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  #8  
Old 09-07-2007, 05:08 PM
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Same issue in the Philadelphia area. We have been down since 11:30am ET and ATT Tech Support confirmed a "nationwide RIM service issue". They were able to push/pull email from their side on both business and personal (Yahoo at least) accounts AFTER they had individual users do a battery pull and they reset each device from their end (it took about 30 minutes to get through to tech support at 1-800-331-0500 / Cingular).

We also received confirmation of the same through the ATT Tech Online Support --- Wireless Forums from AT&T - Wireless Forums from AT&T

There was not stated ETA on a fix - however "all hands were working" according the the Cingular people I spoke to.

We'll see...
  #9  
Old 09-07-2007, 05:39 PM
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No email in Phoenix.

Of course this happens right after I had done the vendor code unlock to get themes. Thought I had really messed up all three of our new Curves. I am actually grateful to find out it wasn't something I did!!
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  #10  
Old 09-07-2007, 05:45 PM
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Starting this AM, e-mail problem near San Francisco. Can send e-mails with BB, but nor receiving any on BB.
  #11  
Old 09-07-2007, 05:53 PM
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I'm having problems with my primary BIS account but my gmail and aol on BIS is working great as well as my BES.
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  #12  
Old 09-07-2007, 07:39 PM
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Rogers in Canada... emails are coming through delayed big time.
  #13  
Old 09-07-2007, 08:03 PM
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Verizon in Dallas-Fort Worth, TX. No e-mails since 6:00 A.M.
  #14  
Old 09-07-2007, 08:30 PM
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While I don't have BIS myself, I get the oppurtunity to talk to BB users all day long and their is widespread delayes at this point, I'm sure everyone is aware of that, but I'll be the first to stick up and point in this case, it's not 100% RIMS fault, over the past 3 weeks yahoo has done major upgrades on their email systems as well as yahoo, I say shame on those companies for not fully working with their users/partners in these cases to ensure emails flow correctly
  #15  
Old 09-07-2007, 08:31 PM
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i called nextel today at 2pm as i live in the boston mass area and was forward to bb support and they had me do all the normal battery pull, reset this, reset that, resend the servie book and nothing. they did say they had a outage in the boston area. My emails are still late and im getting some from 2-3pm.
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