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  #1  
Old 07-02-2009, 09:35 PM
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Default Corporate Accounts or those with Company Discounts cannot upgrade online to the Tour

In an effort to separate those people with Corp accounts and discounts and the rest of the existing accounts that can upgrade to the Tour I created this thread to discuss and track.

I have a Corporate Discount and I'm unable to upgrade to the Tour online. The Tour does not appear in the list of phones to choose from.

I would definitely like to hear from those that have these accounts and were able to order ONLINE.
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  #2  
Old 07-02-2009, 09:37 PM
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I have a Corporate account for my business and it will not let me upgrade early. I have to wait until July 12th to place my order online. Since this is a business oriented device, you would think that we would get dibs on it first. I am IRATE!!!
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  #3  
Old 07-02-2009, 09:39 PM
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i KNOW what kind of BS is this? i thought once they opened up to existing customers, it'd be open to ALL of us. it's not cool to alienate those with corp discounts.
if anyone had a discount and ordered successfully, let us know.
other than that, i'm disappointed.
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  #4  
Old 07-02-2009, 09:41 PM
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I just tried mine, and it's pretending it doesn't exist right now. I'm on the UPS Corporate account, and no go. Hmmm..
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  #5  
Old 07-02-2009, 09:43 PM
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I just did a search for "Blackberry Tour" and it came up. I selected "buy now" though I actually don't wanna buy it... and got this:

The selection you made is unavailable at this time

WTF!?!??!
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Scan the barcode for my Droid's PIN number. I recommend "Bar Code Scanner" since it seems to work real well.

I used to use an 8330 for 1.5 years, but Droid gave me the intervention I so needed. I made others addicted to their Curves, but they'll come around. They always do...
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  #6  
Old 07-02-2009, 09:44 PM
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I have a Sprint Business Account.
Do I get any special discounts I don't know about?
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  #7  
Old 07-02-2009, 09:45 PM
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Same deal with me. I'm a VIP customer, and I have a corp discount. Fortunately for me, I'm getting a free one before everyone anyway. lol
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  #8  
Old 07-02-2009, 09:46 PM
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I'm also VIP with US Govt corp discount and can't order. Already sent an email to CS this evening.
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  #9  
Old 07-02-2009, 09:50 PM
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VIP with corporate discount. No go. Would really like to know if someone with a corp discount was able to order.
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  #10  
Old 07-02-2009, 09:51 PM
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employee with employee discount

being an employee you'd think id be able to get this first

i am irate!

/end sarcasm
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  #11  
Old 07-02-2009, 09:54 PM
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I also emailed Customer Service to let them know.

https://www.verizonwireless.com/b2c/contact/email.jsp
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  #12  
Old 07-02-2009, 09:54 PM
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Sorry to hear that guys, I hope the same doesnt' apply to Sprint customers! ._.
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  #13  
Old 07-02-2009, 09:59 PM
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I too am having a problem. I get a corporate discount. I tried and like everyone else it doesn't show up. I used the on-line chat and talked to a representative. They had no answers and directed me to call the verizon customer service. Worried if I try in store purchase on July 12 they'll turn me away cause they cant figure it out.
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  #14  
Old 07-02-2009, 10:00 PM
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I work for the state of California and get discounts on my calling plan and data plan. I just pre-ordered my TOUR by logging into MY VERIZON account and clicked on upgrade phone. The tour was an available choice. Not sure if this would be different than corporate or business accounts.
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  #15  
Old 07-02-2009, 10:02 PM
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Device Model: 9630 (Tour)
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i still think vzw employees should be able to pre-order...
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