<![CDATA[BlackBerry Forums at CrackBerry.com - Ask the AT&T Reps! *beta*]]> http://forums.crackberry.com/ en Sun, 22 Nov 2009 10:56:14 GMT vBulletin 60 http://images.crackberry.com/forum_images/misc/rss.jpg <![CDATA[BlackBerry Forums at CrackBerry.com - Ask the AT&T Reps! *beta*]]> http://forums.crackberry.com/ Upgrade from Pearl 8110 question http://forums.crackberry.com/showthread.php?t=369233&goto=newpost Sat, 21 Nov 2009 06:27:39 GMT I have only been with AT&T for 3 months of a 2 year contract. I got the Pearl 8110 and I love it, except for the 64mb memory, bottom line I need more. So my question is this, what is the best way to upgrade my phone? I don't care about the fact that i'll have to pay extra for the phone. But should I upgrade through AT&T site, or buy a phone on my own?

The AT&T site said something about buying a sim card, can I not use the sim card from my current phone?
Can anyone set me straight on upgrading my phone? ]]> eldergod http://forums.crackberry.com/showthread.php?t=369233 Device Switch Wizard? http://forums.crackberry.com/showthread.php?t=367938&goto=newpost Thu, 19 Nov 2009 19:13:52 GMT Does anyone have step-by-step instruction on how to properly use the device switch wizard (I am going from a 8310 to a 9700)? For example, do I... Does anyone have step-by-step instruction on how to properly use the device switch wizard (I am going from a 8310 to a 9700)? For example, do I leave the SIM in the 8310 when I start or put it in the 9700? I did a search, but did not find a detailed list of instructions.

Also, once I do the device switch, do I still need to go onto BIS to change the PIN and IMEI so my e-mail accounts switch over from the 8310 to the 9700?

Thanks.:confused: ]]> redbadger http://forums.crackberry.com/showthread.php?t=367938 Upgrade on premier http://forums.crackberry.com/showthread.php?t=366574&goto=newpost Wed, 18 Nov 2009 03:44:45 GMT I want to update to the Bold 9700 on my premier account, but I don't have an upgrade, so I want to use my sister's upgrade that she doesn't need. How can I do this since you need to buy a Blackberry data plan when upgrading to a Blackberry?

Thanks. ]]> elementunkn http://forums.crackberry.com/showthread.php?t=366574 <![CDATA[AT&T CS doesn't know what I mean when I say I want to release my PIN]]> http://forums.crackberry.com/showthread.php?t=366477&goto=newpost Wed, 18 Nov 2009 02:09:44 GMT I am pretty frustrated right now. Yesterday I ported over to T-Mobile after
2 1/2 years with AT&T. It's just going to be better pricing wise for me on TMO.

Well I called AT&T so they can release my PIN from BIS for my Bold 9000\
I went through three different departments and nobody knows what to do or
what I'm talking about. They referred me over to RIM CS but I am not about
to pay $50 for a talk with them. I've never been in contact with a bigger
group of space cadets then I just was earlier.

Can someone please point me into the direction of what department I should
be talking to? Or ask to be directed to since they don't seem to know even
themselves? This is really frustrating.

Any help would be greatly appreciated. Thanks guys. ]]> forever29 http://forums.crackberry.com/showthread.php?t=366477 Mail-In Rebate Form-9700 http://forums.crackberry.com/showthread.php?t=366005&goto=newpost Tue, 17 Nov 2009 18:42:57 GMT Does anyone have a link to the PDF rebate form for the 9700? It shows as a link on the Premier page, but I cannot download it. Thanks. Does anyone have a link to the PDF rebate form for the 9700? It shows as a link on the Premier page, but I cannot download it. Thanks. ]]> redbadger http://forums.crackberry.com/showthread.php?t=366005 phone number to call to get unlock code? http://forums.crackberry.com/showthread.php?t=365786&goto=newpost Tue, 17 Nov 2009 15:09:53 GMT Hi there, I know VZW has a Global Support line which you can call and request an unlock code if you are going overseas, calling this number directly... Hi there, I know VZW has a Global Support line which you can call and request an unlock code if you are going overseas, calling this number directly you skip all the unknowledgable people working the regular 800 number support line.

Does ATT have a similar line? Please and thank you! :) ]]> cslave http://forums.crackberry.com/showthread.php?t=365786 <![CDATA[When does AT&T acquisition of Alltel become effective in my region?]]> http://forums.crackberry.com/showthread.php?t=365390&goto=newpost Tue, 17 Nov 2009 01:05:40 GMT I am about as confused as a kid in a porn shop.......

I live in ND and am with Alltel still. Rumor has it this region has been purchesed by AT&T. I did some searching on the net and found that the deal has been completed......

When is this supposed to take effect? I am ready for an upgrade but I have no idea what is going on! Verizon doesnt want to give me a phone, and I find no reason to get another Alltel phone with the recent news. Any idea? Anyone?

Thanks! ]]> m_jameson1 http://forums.crackberry.com/showthread.php?t=365390 BB Personal Data Plan ? http://forums.crackberry.com/showthread.php?t=364522&goto=newpost Mon, 16 Nov 2009 00:18:12 GMT I already posted this in another section but I think it may have been the wrong section. I am new to smart phones and data plans as of this past... I already posted this in another section but I think it may have been the wrong section. I am new to smart phones and data plans as of this past Friday. I have the BB Personal Unlimited for $30.00 a month. When I check my AT&T account and look under the usage section I get this page in the picture below. I am trying figure out what is the difference between the two different total data usage numbers. Can anyone explain? When I click the blue link on both I just get the same description of what data usage is.
Attached Images
File Type: png Capture.PNG (104.3 KB)
]]> jj92979 http://forums.crackberry.com/showthread.php?t=364522 Upgrading my phone, confused. http://forums.crackberry.com/showthread.php?t=364145&goto=newpost Sun, 15 Nov 2009 07:03:43 GMT Hello, on att's site, it shows that I'm eligible to upgrade to an iphone 3gs, but I have to extend my contract? So does this mean I have to be with att for another 2 years? I'm currently using an 8900 and I believe I will continue to be with att forever. So in this case, does extending my contract in order to get that iphone for $200 means just means att wants me to stay with them longer? When my contract ends, I plan on renewing it anyways so should this even be a problem or does this mean I should upgrade already!! I would appreciate the help.

Thanks ]]> Watsonphone http://forums.crackberry.com/showthread.php?t=364145 Placed Order on Premier Site last Monday... http://forums.crackberry.com/showthread.php?t=363674&goto=newpost Sat, 14 Nov 2009 16:45:55 GMT I am wondering what the best course of action would be to get this resolved ASAP.

I placed an order for a new line & phone on our Premier site last Monday, and they just can't seem to figure out what is going on with it. The status of the order is currently "Attention" and thats the second time it has been at that. I have called in 4 times starting on Wednesday, given them any information they needed, and they just keep telling me that someone / some group is working on it.

It's ridiculous that it will be a week on Monday and they haven't even managed to get the order processed yet. ]]> bbergeson http://forums.crackberry.com/showthread.php?t=363674 Please help !! http://forums.crackberry.com/showthread.php?t=362314&goto=newpost Thu, 12 Nov 2009 19:02:26 GMT Well its simple, just bought a house and well reception sucks inside the house, outside great, inside not so much. Well friends have come over and... Well its simple, just bought a house and well reception sucks inside the house, outside great, inside not so much. Well friends have come over and they all have different carriers and all get service except the ones with ATT.

I tried calling ATT to get out of contract early (only about 4 months left) and they said no because they show I am in great reception area. The rep pretty much told me I should have checked my reception inside the house before I bought it. LOL. Any ideas? I have two lines and dont feel like paying 350 to get out of the contract when I only have four months left. ]]> iduarte21 http://forums.crackberry.com/showthread.php?t=362314 blackberry 8900 curve with go phone sim card? http://forums.crackberry.com/showthread.php?t=362165&goto=newpost Thu, 12 Nov 2009 16:24:49 GMT ok so i purchased an 8900 at my local at&t store, then went to radio shack and purchased a gophone. I activated the go phone thinking that I would be able to pop its sim card into the bb and b ready to go (w/out data of course). unfortunately no luck with that. i kept getting an sos where my bars should be. so i did some googling and thought that maybe my phone needed to be unlocked so i purchased an unlock code and unlocked the phone. now the phone jumps from between having bars and the sos mode when the gophone sim is in the phone but no calls go thru and any calls out fail. but the phone works fine with the at&t postpaid sim. is this possible to have a go phone sim in this bb do or has at&t put some type of block on their prepaid sim cards? please help! any insight would be appreciated. thank you ]]> akidd411 http://forums.crackberry.com/showthread.php?t=362165 Question about data plan http://forums.crackberry.com/showthread.php?t=361846&goto=newpost Thu, 12 Nov 2009 03:52:06 GMT I currently use the T-mobile curve 8900 and by next week I will be purchasing the Bold 9700 from T-mobile. But I have the curve 8900 unlocked and I... I currently use the T-mobile curve 8900 and by next week I will be purchasing the Bold 9700 from T-mobile. But I have the curve 8900 unlocked and I want to give it to my mother but she uses AT&T and she doesn't have nor want a blackberry data plan. But I wanted to know will AT&T charge her account $30.00 once she puts her sim card into the unlocked curve 8900? ]]> MrBlue718 http://forums.crackberry.com/showthread.php?t=361846 Switched from BIS to iPhone Data, is PIN automatically unregistered? http://forums.crackberry.com/showthread.php?t=359875&goto=newpost Mon, 09 Nov 2009 20:05:41 GMT I switched from a BIS data plan to an iPhone data plan a couple weeks back and am now selling my Bold. Can anyone tell me if the PIN was... I switched from a BIS data plan to an iPhone data plan a couple weeks back and am now selling my Bold. Can anyone tell me if the PIN was automatically unregistered so that another user can use it? ]]> jasonlitka http://forums.crackberry.com/showthread.php?t=359875 Upgrade http://forums.crackberry.com/showthread.php?t=359279&goto=newpost Sun, 08 Nov 2009 23:49:50 GMT Hi. I wanted to know if I bought a phone on an upgrade then returned it with-in the allowed time period am I still eligible for a future upgrade?... Hi. I wanted to know if I bought a phone on an upgrade then returned it with-in
the allowed time period am I still eligible for a future upgrade? Or do I have to swap out at the same time as the return? Thank you ]]> Grosskreuz http://forums.crackberry.com/showthread.php?t=359279