I can use it as a disk drive device but it is not detected by the desktop manager. Ports being used are 3 and 4. Any ideas? Device detected just says none. Please help.
I have had the same problem. If you close the DM, leave the phone plugged in and then reopen the DM, the phone is always found then almost instantly in my case. It kind of defeats the purpose of having the DM start automatically on startup though.
I've had this happen before. This is how I resoved the problem: On your computer go to device manager. If you look under the USB Serial Bus controller and see that your blackberry device might have a yellow exclamation point. If this is the case highlight it and delete it or right click on it and uninstall. Reconnect your Blackberry now and see it reinstalls the drivers and is now recognized by the DM. Hope this helps.