[a10ciod]

I used the Media Manager on Desktop Manager very often. Then out of no where, my media card was not available as part of my devices. Any idea how to get it back? I'd prefer not to format my media card because I have lots of info on it.

Thank you much!! 1

[jackie treehorn]

Have you tried uninstalling and reinstalling the dm

[lavaweb]

I also have tried formatting and reinstalling DM 4.6. Still I can't get MM to recognize the card. I have also made sure that Mass Storage Mode is off...

[ClintRo]

Here are my settings:

[lavaweb]

Copied those settings and got nothing....

[ClintRo]

Try a battery pull... and restart your computer too....

Did you change out the USB cable lately?

[lavaweb]

Battery pull and restart had no luck, i only have one USB cable with the "New Style" USB connection.

Now the device does show in Media Manager, but not the Media Card.

[lavaweb]

Could it have to do with 4.6, should I upgrade to 4.7, I heard theye were issues with that.

[ClintRo]

Is it the blackberry one that came with your phone... I have had issues with the third party cords.

[ClintRo]

no 4.6 is what most are using right now...

[ClintRo]

Do you have a password on your phone?

[lavaweb]

it is the original BB cord. And yes i have a password with my phone because it is hooked up to an enterprise server.

[ClintRo]

Do type the password in the phone when you connect to the computer?

What OS is on your computer?

[lavaweb]

Yes I do, and when i go into Roxio Media Manager.

Windows XP,

[ClintRo]

Ok.... when you click on my computer in XP can you see the memory card?

[lavaweb]

No, it's not there either.

[veljko]

You must enable mass storage mod support in ROM
See:

h**p://forums.pinstack.com/showthread.php?t=96938

[ClintRo]

Ok... try this....

On your computer:

Start
Control panel
System
Hardware Tab
Device manager
Universal Serial Bus Controllers
Right Click on Blackberry Smartphone and unistall.....

then restart your computer
Blackberry Smart Phone

[lavaweb]

tried both methods above, neither of them produced any results...