1. pink_b_me's Avatar
    I just got my curve this past tuesday, installed the manager today -- and ive got the bb hooked up to my laptop, but the manager says its disconnected? I have it set to USB -- hmmm

    not sure what to do next?
    06-18-09 05:31 PM
  2. Motorcycle Mama's Avatar
    What version of the BlackBerry Desktop Manager?

    What Operating System is on the computer?
    06-18-09 05:34 PM
  3. xliderider's Avatar
    Is the charging indicator on in the BB display?

    Posted from my CrackBerry at wapforums.crackberry.com
    06-18-09 05:34 PM
  4. wnm's Avatar
    If everything looks normal, try a different cable, a different USB port, or a different PC.
    06-18-09 05:37 PM
  5. pink_b_me's Avatar
    What version of the BlackBerry Desktop Manager?

    What Operating System is on the computer?
    VISTA and 4.5 desktop manager..
    06-18-09 05:37 PM
  6. pink_b_me's Avatar
    Is the charging indicator on in the BB display?

    Posted from my CrackBerry at wapforums.crackberry.com
    yes! its charging, but the manager still says disconnected...
    06-18-09 05:38 PM
  7. xliderider's Avatar
    Do as wnm suggested, try a different cable if available, even those that come with digicams work. Also try different usb ports.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-18-09 05:41 PM
  8. ShoeWhore's Avatar
    I'm having a similar problem except that my BB won't seem to connect to my PC... The charge indicator comes up for about 5 seconds, and then it disappears and the desktop manager keeps telling me that the device is not found.

    I downloaded the latest desktop manager (4.7) and I'm using XP. I've tried every USB port on my computer (which all work fine for all other USB devices), as well as several different USB cables. I don't have any problems with charging my BB, but I have not been able to get my Blackberry to connect to my PC at all since I got it, and it's driving me crazy!

    Anyone have any suggestions... ??

    Thanks!
    06-18-09 09:05 PM
  9. polarityx's Avatar
    I'm having a similar problem except that my BB won't seem to connect to my PC... The charge indicator comes up for about 5 seconds, and then it disappears and the desktop manager keeps telling me that the device is not found.

    I downloaded the latest desktop manager (4.7) and I'm using XP. I've tried every USB port on my computer (which all work fine for all other USB devices), as well as several different USB cables. I don't have any problems with charging my BB, but I have not been able to get my Blackberry to connect to my PC at all since I got it, and it's driving me crazy!

    Anyone have any suggestions... ??

    Thanks!
    I had the same issue can u check one thing? The second pin from the right inside the port is not damaged if it damaged charging will work but data connection through usb port will not work.. sorry english is not my first language but i hope it help..
    06-19-09 06:15 PM
  10. Vince82's Avatar
    I had the same problem when I downloaded my DM!!! All I did was restart my computer and it picked up my pin. It might just be a simple restart and that's it.
    06-19-09 06:30 PM
  11. caileliam's Avatar
    where do I find my pin??- on my new BB
    06-19-09 08:30 PM
  12. Motorcycle Mama's Avatar
    Options > Status > read the 4th line
    06-20-09 07:34 AM
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