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Don't install Desktop Manager 710_b39 / 18.104.22.168 (Bundle 39) - STILL doesn't work properly.
Well, I decided to give Desktop Manager 7 yet another try and again it's been a total waste of time. This is the fifth or so time I have gone through the process of installing an update of version 7, discovering it doesn't work, uninstalling, re-installing 22.214.171.124 (Bundle 38) and setting that back up again. And yes, I completely uninstalled version 6 first on each attempt - in a couple of cases the DM 7 install was on a new installation of Windows which had never had any version of DM installed on it.
Previously I had had problems with KB32032-Recurring appointments of a specific pattern cause the sync to fail with an error message in BlackBerry Desktop Software.
This time we have a new problem:
KB31008-During contact synchronization using BlackBerry Desktop Software the error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed would seem to cover it, but...
When I received this error I wasn't even syncing contacts (note "Contacts" is unticked in the image) - I was doing a test sync of my calendar only, to check if the previous issue from KB32032 had been fixed. So the cause given in KB31008 ("An Address Book contact containing a blank contact image may cause the synchronization to fail.") would seem unlikely.
Almost a year since DM 7 was released and we still don't don't have a properly working version
- 01-20-13, 04:30 PM #4
I have been using this version for some time now, whilst I had issues with the previous version this one seems stable to me. I sync outlook almost every day and backup once a week without problems.
I have had calendar sync issues where I've moved recurring appointments but that is detailed. I just cleared the recurring set from outlook and then re entered them manually once done it has seemed to be behaving.
I know this isn't an answer for your issue but DM does work for me.
- 01-29-13, 04:20 PM #5
I don't sync organizer data but I've been having issues with the Media Sync.........when i click on music, video or pictures, it just stays showing "Connecting to Blackberry device....."...........anyone else having this issue?
- 02-04-13, 01:36 PM #6
This is beyond dumb with RIM. Outlook its used across the business world and we cant sync up our contacts because RIM overlooked it. I didnt have any issues up until recently trying to get DS 7.1 to work. Plus I cant use DS 6 because it crashes instantly upon opening. GRRR I just want to update my contacts so I can do a full wipe and get rid of this garbage .569!
- 02-05-13, 09:02 AM #7
- 02-06-13, 10:35 AM #8
- 02-06-13, 02:11 PM #9
- 02-06-13, 10:29 PM #10
Yes it does say Outlook 2007. It will save my contacts on Windows 7 contacts but not in Outlook, which of course I use for email and contact cards. Ive tried to google search it and I have came up with very little helpful info.
- 02-11-13, 07:03 AM #11
- 03-06-13, 08:40 AM #13
^ That's the same one, bro.
I can't get it to work, either. It keeps giving me the "error has occurred at line 1548" nonsense. I've uninstalled everything (DM and Device Software), cleaned out the reg etc etc. Windows 8 Pro x64 & Office 2013 x64. PITA.
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