- CrackBerry User
- 25 Posts
DM7 Calendar Bug When Synching with Outlook
I already posted this to RIM's BB Support Forum. I want DM6 back!
Here's the problem as I descibed it:
Subject: DM 7 cannot handle Outlook "All Day" events in calendar.
"Used to work flawlessly in DM6. DM was set to one-way synch from Outlook to device. A single or recurring event that is designated as "All Day" or "1 Day" in Outlook shows up on the start day AND the following day in the 9780 Calendar application. The events are designated with a start time of 00:00 and an end time of 00:00. When one of these events is opened in the device calendar, it shows as having a duration of "2 Days". DM6 had no problems with "All Day" events. I completely wiped all calendars from the device and forced repopulation of my calendar entries with my Outlook entries. No change. Modifying the "All Day" events in Outlook to, for example, having a duration of 23:30h clears up the double-day entries in the device, but is obviously not a solution to the bug. Essentially, my device calendar is one big, ugly mess right now. Please make DM6 available until this is fixed. Thanks for making my calendar an incomprehensible mess."
- 02-15-12, 12:46 PM #2
I'm having this issue as well.
Reverted back to last working build of DM, now I can't sync or back up at all...“The true victory of Nichiren Buddhism is found in transforming misunderstanding into understanding, conflict into trust, and division into unity through the power of the Mystic Law.” ~ Daisaku Ikeda, SGI-USA President
- CrackBerry Newbie
02-15-12, 02:15 PM #5
- 3 Posts
reposting workaround from another thread (just in case you need need ASAP):
1. backup your phone data thru the desktop manager (custom backup, address book only)
2. set one-way sync (to device only, replace device data set to on)
3. do the sync
4. restore contacts from the backup
5. switch two-way sync in the desktop manager
6. do the sync
Rest of sync items should work in a similar way...
- 02-15-12, 07:06 PM #7
I'm so glad I didn't give in to my "latest and greatest" need to update today!! I learned my lesson on the 7.1 device upgrades from someone on here and that saved me the issues on that end--and after reading the countless threads on the bugs and problems in general with this desktop upgrade, there is no way I'm doing it until it's fixed! There is no reason that RIM should have released this with out fixing these problems! Certainly someone there uses Outlook-heck the whole world does. I know for those of you that have the issues, that this "work-around" seems to have been a fix of sorts for the time being, but seriously! No one should have this issue with a release from RIM themselves! Hopefully they will have a fix soon. Also saw that there were a ton of issues with the intellsync on this update.. That would scare the heck out of me considering I have over 500 contacts and appointments, and run my business from my phone as well as personal use. Good Luck to all of you and hopefully the fix will be soon.
- CrackBerry Genius
02-16-12, 10:53 AM #12
- 3,030 Posts
I'm not having this problem, but I have had this happen on previous DM versions right after an update. Even just a build update of the same major version.
I fact, this update went fairly smoothly for me with no problems, no lockups, no nothing... It did an automatic update notice, updated, then updated the syncing method within minutes after I plugged my 9800 in.
This is on a Win XP Pro 64bit machine at work syncing to Outlook '07. I'll find out if things go a bit differently at home under 32bit XP Pro. I have had issues there in the past, but nothing I couldn't work out within a few minutes (usually involved unloading the USB driver and letting it automatically reload it).___________________
- 02-16-12, 05:16 PM #13
Several issues for me as well. Was hung on preview screen forever but after waiting an hour it did sync. Only problem is now i have duplicate entries all over the place and even though i have is set to only sync future entries it keeps pulling things in from as far back as 2010. And I can sync several times in a row, without ever disconnecting and it says it has items to move (the same ones) every time.
DM was working perfectly without fail this morning prior to RIM's "UPDATE"
FAIL! MISERABLE FAIL!!!!
Did they even bother to try and test this release? Wow I can hardly wait for Playbook 2.0 now. With the example they just set that should be fun as well. I can hardly wait to loose another day or two of productivity fighting buggy, untested and ill-functioning software.
Oh, and just for reference this is running on Windows 7 Professional 64 bit with Outlook 2010 and syncing to Torch 9850.
Last edited by ff1520; 02-16-12 at 05:26 PM.
- CrackBerry Addict
02-16-12, 06:18 PM #14GrumpyAeroGuy
- 904 Posts
Z10: STL100-3 10.2.1.1925, T-Mobile
- 02-16-12, 07:17 PM #15
Add/Remove programs (Programs and Features in Win7) - select Desktop Manager and choose the remove option. Do not save any options. If you want you can reboot when finished. Worked everytime for me.New York Yankees
It's Hard To Be Humble
- 02-16-12, 08:07 PM #16
So on a scale of 1-10, i think i would say that this first majpr software upgrade and release under the command of new CEO 'Thor' is at best a -5.
So much for 'CHANGE'..... Only hope for a real indicator of change is how this SNAFU is handled. A quick resolution to the problem and some real communication to the consumer would be a nice change.
- 02-16-12, 10:01 PM #17
Is it possible that this DM7 issues is due to syncing to phones with 7.1 OS.
My 9900 is still on 7.0 (.503). Am going to try the latest 7.1 leak and wondering now whether I should revert to DM6...
Edit: Just to add, I upgraded to DM7 yesterday and have no syncing issues with my current 9900 7.0(.503) OS
Last edited by zack777es; 02-16-12 at 10:09 PM.
- 02-16-12, 11:26 PM #18
I checked to make sure it was closed (open DM, open task manager, kill process tree)
Used CCleaner to delete it Download CCleaner 3.15.1643 - FileHippo.com
install DM 6.1 BlackBerry Desktop Manager (BlackBerry) - Download“The true victory of Nichiren Buddhism is found in transforming misunderstanding into understanding, conflict into trust, and division into unity through the power of the Mystic Law.” ~ Daisaku Ikeda, SGI-USA President
- CrackBerry Genius
02-17-12, 08:38 AM #19
- 3,030 Posts
I'm not having any issues, but there are others running the same build of OS 6 as I am who are having problems.
What amazes me is that DM 7 has been in beta for quite some time, and this stuff is only popping up now?
- 02-20-12, 01:46 PM #22
Hmmmm, and here I was expecting to see an update / "HOT FIX" for BBDM first thing this morning when I fired up the computer....strange.....can't seem to find it anywhere.
HELLO RIM....any news....are we fixing release 7 so sync works?
- 02-20-12, 02:01 PM #23“The true victory of Nichiren Buddhism is found in transforming misunderstanding into understanding, conflict into trust, and division into unity through the power of the Mystic Law.” ~ Daisaku Ikeda, SGI-USA President
- 02-20-12, 02:13 PM #25SHOStock 2 v2.2.2