DM6 address book sync won't install
I installed a fresh copy of DM 6 and when I go to setup the organizer sync, the memo, tasks, and calendar setup without incident.........all are being synced to MS Outlook
Seems as though the Address Book sync continues to say (not installed) even after setting it up numerous times.
My first inclination was that it may be my laptop at work, but after installing DM 6 on my home computer and having the same thing happen I'm guessing its something on my phone?
Can anyone help me with this............. running the latest BB Tour OS, build 983 i think
Last edited by aelorah; 11-30-2010 at 07:49 PM.
- 12-01-2010, 10:46 AM #2
It's possible you have your Address Book set to: Wireless Sync=On in your Options. That would keep DM from being able to sync it.Blessed are they who can laugh at themselves, for they shall never cease to be amused.
- 12-01-2010, 11:02 AM #4
Well, scratch that one. I was just trying to eliminate a gotcha that got me once. I'm not sure what's going on then. Did you install your DM direct from RIM?Blessed are they who can laugh at themselves, for they shall never cease to be amused.
- 12-03-2010, 07:19 AM #6
Others have had success by rolling back to a previous version of DM. Not an elegant solution, but it may get up and running again.Blessed are they who can laugh at themselves, for they shall never cease to be amused.
- 12-29-2010, 08:06 AM #8
Your not going to like hearing this. Have it happened to me after software update.
Backup your device completely
reset sync options
reconfigure sync for 1 way from outlook to device
reset configuration for 2 way sync
To Test, add a test contact or cal entry on the device and add 1 in Outlook. Named according to the source.
Sync again to make sure both entries go in the other respective application
delete the original from device and outlook
Sync again to make sure updates are going in both directions
Let me know if that works.
A long process I know, but darn thankful I spoke with em for my issue.
I should also mention that BlackBerry, RIM, would be very interested in gathering device logs before you do any work rounds to try and figure out exactly what is the "root cause" of the issue being experienced.
As you can see, you are not alone in this.
Last edited by MobileMadness002; 12-29-2010 at 08:12 AM.Samsung Galaxy SIII
** Any BlackBerry TS recommendations are from memory and only provided as reference.