1. Banks246's Avatar
    When I hook my Storm up to Desktop Manager, I can do a backup and use other functions, but when I tried to load a playlist from iTunes using Media Sync, it tells me it is unable to connect to my BB. I've tried this on two PC's and get the same result.

    Any thoughts?
    10-31-09 12:35 PM
  2. d4rks1d3's Avatar
    I had the exact same problem. I just uninstalled then reinstalled the Media syc application and it seems to be working fine.
    10-31-09 12:53 PM
  3. bikerdc17's Avatar
    im having the same problem too. i just installed the update on my phone. my vzam doesnt work either. i've reinstalled the media sync 5 times now. tech support said it's probably the software on my phone. blackberry is suppose to be fixing the issue.
    10-31-09 01:13 PM
  4. CyberBerry4stom's Avatar
    I kinda have the same problem! Media Sync doesnt recognize WMP( says its not installed!!!!) I don't know what to do! I was so excited about the OS 5, but this is ruining it for me! really hope to find a solution soon!
    Last edited by CyberBerry4stom; 11-01-09 at 07:05 AM.
    11-01-09 06:49 AM
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