Desktop Manager not reading new OS on Pc

**jinxednuance** · 06-13-2010, 01:09 PM

Hey guys,

I've been trying to update my current OS to the new OS 5.0.0.743 for the BlackBerry Bold 9700.

I did install it and removed the Vender.xml file however DM is still not reading that there's a new OS when I click on Software Update.

Any help? Much appreciated!

**andyahs** · 06-13-2010, 01:24 PM

Originally Posted by jinxednuance

Hey guys,

I've been trying to update my current OS to the new OS 5.0.0.743 for the BlackBerry Bold 9700.

I did install it and removed the Vender.xml file however DM is still not reading that there's a new OS when I click on Software Update.

Any help? Much appreciated!

Close DM and use the loader.exe to install the new OS, it's in the same folder as the vendor file. Also disconnect from the internet and make sure all other OS are removed.

**jinxednuance** · 06-13-2010, 01:38 PM

Still not working. I opened the AppLoader and all I could see was the list of applications I have.

I did turn off the internet, tried it with both AppLoader and DM (while either was closed) and I made sure the vendor file was removed...

**andyahs** · 06-13-2010, 02:21 PM

Use CCleaner to remove ALL OS from your PC run the registry cleaner and cleaner options in CCleaner after. Reboot your PC and install the OS you want to upgrade to and follow the upgrade steps here:

http://forums.crackberry.com/f83/off...7/#post5148008