10-18-14 08:58 PM
tools
  1. marvynw's Avatar
    marvynw
    If you go on blackberry website to download desktop manager you will see a notice stating blackberry os no longer providing technical support for desktop manager....why blackberry why? I guess the wait to go over to bb10 is over its push off the cliff time...

    Posted via CB10
    10-16-14 08:00 PM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    No longer supported doesn't mean it's not available, correct? You can still download it, right? That just means no more updates I would think.
    10-17-14 12:43 PM
  3. Warlack's Avatar
    Warlack
    No longer supported means just that when you are having issues with it, you cannot call BlackBerry. There won't be any additional updates as well.

    As long as it works for you, you won't have a problem using software that is no longer supported.

    BlackBerry OS 10 has been around for almost two years now and it is time for consumers to move on.

    Enterprise customers still get their support via support contracts.

    Maybe the classic will be a good idea

    Posted via CB10
    10-17-14 12:51 PM
  4. marvynw's Avatar
    marvynw
    But if currently BlackBerry is selling more BlackBerry 7 devices that BB10 why would you alienate your largest customer base by not have a fully supported BB7 desktop manager? I only realise this when I was trying to update my 9900 could as my desktop manager was requesting a software update which I could not complete.

    Posted via CB10
    10-17-14 02:14 PM
  5. Dave Bourque's Avatar
    Dave Bourque
    Originally Posted by marvynw
    But if currently BlackBerry is selling more BlackBerry 7 devices that BB10 why would you alienate your largest customer base by not have a fully supported BB7 desktop manager? I only realise this when I was trying to update my 9900 could as my desktop manager was requesting a software update which I could not complete.

    Posted via CB10
    BB7 hasn't sold more than BB10 for months now.

    Posted via CB10
    10-17-14 03:05 PM
  6. Bookshelf's Avatar
    Bookshelf
    They quit supporting the business user years ago.
    10-17-14 07:08 PM
  7. anon(1852343)'s Avatar
    anon(1852343)
    I just downloaded it, works fine for my legacy devices

    Blackberry Passport on the TELUS network
    10-17-14 07:12 PM
  8. Bookshelf's Avatar
    Bookshelf
    I all fairness to Blackberry I suspect that the fault lays with apple.
    They want everything to go through their cloud.
    The mac desktop version doesn't sync calendars, contacts, etc.
    10-17-14 08:05 PM
  9. marvynw's Avatar
    marvynw
    Originally Posted by Dave Bourque
    BB7 hasn't sold more than BB10 for months now.

    Posted via CB10
    Check the Q2 2014 financials released in September 2014, more BB7 devices were sold....

    Posted via CB10
    10-18-14 08:58 PM
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