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  1. Zonetrap's Avatar
    CrackBerry Newbie

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    3 Posts
    Thread AuthorThread Author   #1  

    Default Desk top Help

    When I try to connect my Torch 9800 through desk top manager my wireless mouse freezes and nothing happens. I have waited extended periods of time and the desktop manager also freezes. I am using windows XP and a logitech wireless mouse. Help please!
  2. SwitchBeach's Avatar
    CrackBerry Genius

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    2,575 Posts
    #2  

    Default

    What happens if you try it without the 'wireless mouse'?
    How are you connecting the BlackBerry and the computer?
  3. Zonetrap's Avatar
    CrackBerry Newbie

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    3 Posts
    Thread AuthorThread Author   #3  

    Default

    Same thing happens no mouse. Using a USB port.
  4. SwitchBeach's Avatar
    CrackBerry Genius

    Posts
    2,575 Posts
    #4  

    Default

    So if you use no mouse, the BlackBerry Desktop Manager still won't open correctly on your computer?

    Is your computer OS completely updated with SP3?
  5. Zonetrap's Avatar
    CrackBerry Newbie

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    3 Posts
    Thread AuthorThread Author   #5  

    Default

    Yes it is. Diagnostic says all USB ports are working normally and USB roots.

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