music services failed to load unexpected error in media sync

[hakdaddy]

Hi,

I am having issues in last 24 hours with Media Sync on desktop manager specifically with music sync'ing. Had my 9800 since July and been using Blackberry since 2004 and I havent come across this problem in the past.

I have googled the issue and look on other forums for fixes but nothing has worked thus far. Blackberry's help site on the topic isnt much help and I have done everything from uninstalling Wi-Fi sync and re-installing, deleting the media sync music files off the phone and uninstallled and re-installed Desktop manager. Also deleted files from Itunes etc.

Irony is that my playbook music backs up and I can sync but not my Torch! But then my Playbook cant back apps up. Again it backed up before when I got it for Xmas but in last week I have managed to get it to back up once after numerious attempts during a selective back up.

Is this an issue with current version of Desktop Software or something else?

[tenente]

hello, i have same issue synching music files. I also tried removing and reloading software and media files. yes, the blackberry help site did not help me. my playbook is not affected(?) update: started windows media player and prompted to synch media with my blackberry device. I synched my music files using windows media player. Then I relaunched blackberry desktop software, which prompted me to use BB media synch to manage my music and avoid duplication. I selected "yes" and BB desktop media synch returned to normal. I wish someone could explain why this happened?