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Desk top Help Desk top Help
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Old 10-16-2011, 10:13 AM
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Default Desk top Help
When I try to connect my Torch 9800 through desk top manager my wireless mouse freezes and nothing happens. I have waited extended periods of time and the desktop manager also freezes. I am using windows XP and a logitech wireless mouse. Help please!
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Old 10-16-2011, 10:28 AM
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What happens if you try it without the 'wireless mouse'?
How are you connecting the BlackBerry and the computer?
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Old 10-17-2011, 09:35 AM
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Same thing happens no mouse. Using a USB port.
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Old 10-17-2011, 06:55 PM
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So if you use no mouse, the BlackBerry Desktop Manager still won't open correctly on your computer?

Is your computer OS completely updated with SP3?
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Old 10-18-2011, 11:03 AM
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Yes it is. Diagnostic says all USB ports are working normally and USB roots.
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BlackBerry Forums at CrackBerry.com > > BlackBerry OS and Desktop Management Software Discussion > Desktop Software   Desk top Help

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