Using BES and very unusual results!!!!! Help!!

[macperfo]

Using BES on server activated my BB installed service books ok and receiving exchange mail from my business email. My problem that I have is I'm not receiving pop3 in my email account unless I open up outlook at my work desktop and then it all comes in. I can send and receive internal emails (intranet) and send to pop3 no problem from my BB. I do not host my own pop3 email it points to a server ip outside that sends it to our desktops thru exchange. So do I have to change something on the BES software or switch the mail over to our server? Any help much thanx!

[GlenB]

You are pulling your email into your Exchange mailbox which BES is then spotting - so either you need to leave Outlook running all the time or you need to configure a BIS account to collect your email and deliver it to your BB - but this latter option will cause duplicates if your work PC is collecting the same email too.