
12-09-2010, 04:40 PM
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| CrackBerry User Device(s): 9650 (Bold) Carrier: Verizon | | Location: NYC Join Date: Jul 2008 Posts: 17 Likes Received: 0
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I have the same problem. Ever since my company upgraded the server to Exchange 2010, I cannot receive or send emails via BIS. I deleted the account info and tried to re-register it, but no luck. I got an error message saying cannot connect to the server. Interestingly, my coworker who is on T-Mobile doesn't have any problem.
I contacted Verizon but they had no clue. My call was transferred to "RIM tech support", but the guy there was totally useless and hung up the call in the middle of conversation. I suppose he works for an outsourced tech support center.
My guess is Verizon's BIS is not compatible with Exchange 2010 but T-Mobile's is. I don't want to pay extra money to be on BES, either. I don't know what to do.
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